Survey: Please share your thoughts to improve Shorelines

With Shorelines, our goal is to inform and entertain North Shore Bank employees, and hopefully to make you feel more connected to your colleagues in other offices. The short survey found here is an attempt to gauge how well we’re succeeding, and to figure out how we could improve. Please click through and take it!

Around the Bank

Call Center Supervisor Barb Finnegan, Rep. Duffy, Customer Assistance Rep Elena Altoro-Rodriguez, Call Center Inbound Supervisor Helen Halaska, and Call Center Manager Colleen Egan.

Congressman visits Corporate: On Feb 5, Rep. Sean Duffy of Wisconsin’s 7th District stopped by Brookfield Square to meet with North Shore Bank department managers. As a member of the House Financial Services Committee, Duffy wields considerable influence on issues that directly affect the banking industry. He listened to managers’ concerns about issues such as the current regulatory climate, the Bank Secrecy Act, the Consumer Financial Protection Bureau, credit unions, and GSEs. After the meeting, Duffy visited our call center and interactive video teller area.

“It was a great opportunity for our managers to engage directly with such an important policymaker,” President and COO Jay McKenna said. “It was also educational for us to hear a bit of what goes on behind the scenes in Washington. I truly appreciate how Congressman Duffy welcomes opportunities to meet with bankers in an open-minded way and hear about issues we face on a daily basis. I also think he was quite impressed with our use of technology.”

VP Jude Lengell helps Kathy show off her super victorious socks.

Crazy Sock Day: During the run-up to the big game, Corporate held a “Super Bowl Sock It to ’Em Drive,” which challenged employees to help collect at least 150 pairs of socks for people in need. Donations of socks and cash (as well as hats, scarves, and other winter gear) went to Capuchin Community Services. And on Feb 5, the Customer Support Center celebrated by showing off their craziest socks and then voting on whose were best. Customer Support Specialist Kathy Johnson won with her fabulous Superman socks.

Promotions: January 2016

The following employees were promoted in January. Leave a comment to congratulate them!

• Melissa Baccash, Customer Support Center, promoted from Customer Assistance Rep to Customer Assistance Specialist
• Jayme Clarey, McHenry, promoted from Universal Banker to Assistant Branch Manager–Sales
• Cristin Erdmann, West Allis, promoted from Teller to Universal Banker
• Monica Fedolfi, Sturgeon Bay West, promoted from Teller to Universal Banker
• Kerri Hoehn, Kenosha Festival Foods, promoted from Teller to Universal Banker
• Justin Kasten, Burlington, promoted from Teller to Universal Banker
• Lisa Royea, Customer Support Center, promoted from Customer Assistance Rep to Customer Assistance Specialist
• Janet Russell, Customer Support Center, promoted from Senior Deposit Operation Specialist to Deposit Operations Supervisor
• Kyle Vaclav, Wauwatosa, promoted from Teller to Universal Banker

North Shore Shape Up

Screenings point to need for better diet, more exercise: Each year, North Shore Bank employees are encouraged to participate in biometric screenings and health risk assessments, which measure things like blood pressure, body mass index, blood glucose level, and cholesterol. So, how are we doing? Based on the results of the screenings, only 52 percent of screened employees are in good health (or at low risk for health issues), while 10 percent of us are at a high risk for serious health issues. Read on to find out more.

Internal Job Postings

• Teller, Brookfield Capitol, full time, 40 hours/week. Referral bonus: $300. Internal closing date: TODAY.
• Teller Supervisor, Wauwatosa, full time, 40 hours/week. Referral bonus: $400. Internal closing date: Feb 12.
• Area Branch Manager, Lake in the Hills/McHenry, full time, 40 hours/week. Referral bonus: $1,000. Internal closing date: Feb 16.
• Consumer Loan Specialist, Loan Administration – Corporate, full time, 40 hours/week. Referral bonus: $500. Internal closing date: Feb 16.
• Customer Assistance Representative, Call Center – CSC, full time, 40 hours/week. Referral bonus: $400. Internal closing date: Feb 16.

For a complete list of internal job postings and to apply for one, go to nsbcareersforyou.silkroad.com and click on “Internal Openings” at the top. To refer an external person to an opening, go to our intranet page. You can earn cash and prizes for a successful referral!