A Forest Home customer recently left these survey comments, highlighting the great service she’s received from Assistant Branch Manager Marjorie Stai:
I have and will always be a North Shore Bank customer. Friends and family have shown me their banks, and NONE of them compare to North Shore. I am always treated as an individual, with a smile and great service. My purpose for this form is to let you know about one of your best customer service reps. Her name is Marge. A few years ago, an emergency came up and I needed to take out a home equity loan. Time was of the essence. Marge quickly got all my paperwork together and went above and beyond to help me.
I am happy to say I just paid my loan in full. Marge has since given me wise advice on other transactions as well.
P.S. Marge is an excellent reflection of your bank! And so are the other tellers at your bank branches.
Wonderful work, Marge. Keep it up!