An overhead view of the remodeled Pulaski branch interior.

The Pulaski branch recently completed major renovations, sprucing up its appearance and offering more options and benefits to customers.

The remodeling, which began in October, brings the 30-year-old branch into line with our newer offices. Pulaski now sports an open-concept lobby, as well as new walls, carpet, lighting, signage, and furniture. Other additions include a self-service coin counting machine, an interactive “knowledge desk,” Wi-Fi, and videoconferencing capabilities. The branch’s exterior was also improved.

Teller Deb Price in the newly remodeled Pulaski lobby.

“The biggest change outside was our switch from a traditional drive-thru to a video teller drive-thru,” branch manager Katie Presser said. “This allows us to offer our customers 70-hour, seven-day-a-week banking.”

She said the branch remained open during normal business hours throughout the renovations. “Our customers were very patient with us as they did their banking in small spaces with loud noises! They enjoyed seeing the progress each time they came in, and it sparked many conversations.”

The branch during renovations.

And with the work now done, the response has been positive.

“Customers have commented on how bright and beautiful the branch looks now. They are enjoying some of the new items in the branch — especially the Keurig coffee machine and cookies!” Katie said. “Our branch team has been enjoying getting settled into our new space, and we are excited about hosting an open house for the community.”