Over 20 years, Ulatt has seen both career and kids grow
When she started at Maritime Savings Bank in 2000, Monika Ulatt had four small children and was just about to board an airplane for the first time, for a “second honeymoon” with husband Steve. After more than five years working at a small credit union, she was ready to find out more about working at a full-on bank. “I was looking for my ‘career’ and have definitely found it!” she says.

Read more about Monika’s 20 years at the bank and life outside work too!

Man makes news, $5,000+ by bringing coins in

Jim Holton and North Shore Bank made the news last week when he brought in 20 years of collected coins to be exchanged at our Brookfield Square branch.

As he explains in the video above, the Wauwatosa man started saving his coffee change around the year 2000 and then made a point of picking up stray coins wherever he found them. When he learned the bank is offering free coin counting to the public to help with the nationwide coin shortage, he brought in all the coins he’d gathered over the years, in three five-gallon buckets and a variety of other jars and containers.

He left the branch with a much more portable $5,366.05 total. His visit was covered by at least five southeast Wisconsin TV stations and other news media outlets. •••

Bank will resume distributing internal surveys in August

The bank will resume internal employee surveys in August, after suspending surveys as we adjusted to changes in the workplace caused by the COVID-19 pandemic. Every few weeks, an internal survey will be sent out by a department asking their fellow employees to help measure how well the department delivers “SOAR Together” service qualities internally.

Employees will be asked to provide a rating based on their experience of how easy it is to do business with the department. Answers should be based on our four service principles:

Smile and create a positive first and lasting impression that shows care and appreciation.

Offer personalized solutions based on the needs of the customer.

Actively listen to hear and understand the customer’s needs and goals.

Respond promptly and knowledgeably with answers that build confidence and trust.

Thank you for your participation and providing the feedback that helps us achieve more together! —Sue Doyle, SVP, head of retail banking •••

Video offers virtual tour of our new Germantown branch

An in-person visit may not be feasible right now, but you can check out our new Germantown branch in the walkthrough video posted above. Take a virtual tour today! •••

Share these tips on how to save with teens
The bank recently posted some savings tips for teens on Facebook. Take a look and share them with the young folks you know and their parents!

1. Set up a checking account. North Shore Bank allows 13-year-olds to open a checking account with their parent! Parents can sign up for notifications to be alerted of account activity, and we don’t require e-statements, so parents can teach their child about finances using the paper statement.
2. Once your teen turns 18, help them apply for a credit card. Make sure to teach them the concept of debt and to never buy more than they can pay off.
3. Make mistakes learning opportunities. There’s bound to be some mishaps along the way, so make the most of these instances by teaching your teen to learn from them. It’s better they learn now (on a smaller budget) than later in life when they have much more bills and financial responsibilities.

You can find more resources to help teens save here. •••

New Hires for July 30
It’s always exciting to add new members to our team. Here are some of the fresh faces at North Shore Bank.

Customer assistance rep Rosa Murillo was born in Chicago and has lived in Milwaukee since 2007. She previously worked as a teller at Chase Bank and graduated from Milwaukee Area Technical College in 2014 with an associate’s of science degree in marketing management. “I don’t like to brag about myself, but according to my nieces and nephews – I have a total of 19 — I’m the ‘cool’ aunt. This is a title I’m very proud of,” Rosa says. She adds, “Naps are an important part of my life. Therefore, I take them whenever possible.”

West Allis personal banker Nicole Parato grew up in Milwaukee and lives in Franklin. Besides working here, she owns a small travel agency. “I focus on creating a personal, client-focused, and service-oriented experience for travelers,” she says. Before that, she managed donor experience in nonprofit development and has spent over eight years in banking, most recently at Johnson Bank. “I am a mom to four very busy kids — 21, 15, 13, and 2,” Nicki says. “In my spare time, when not perfecting my skills as a band mom and cheer mom, I love spending time exploring the Disney parks and researching tropical islands.”

Pulaski teller Sheresa Schroeder is from Milwaukee and previously worked at Cash Store. “I like watching the Discovery and Nature channels,” she says. •••

What’s going on: ChalkFest, raffle
What’s going on with you? If you or someone in your family has a special event — a concert, show, sporting or charity event, or another important moment — send the details to shorelines@northshorebank.com. We’ll include information about select events to let your colleagues know about all the cool stuff happening with the North Shore Bank team.

Jammin’ on Janesville
Friday, August 7, 5-9 p.m., Janesville Road, Muskego
Activities, food, beverages, and live music at businesses along Janesville Road. Vendor family area located along the front of the Pick ‘n Save and North Shore Bank parking lots. More information here.

ChalkFest
Saturday, August 8, 11 a.m.-4:30 p.m., Green Bay Kroc Center
Now in its third year, the daylong festival features local and regional chalk artists at work, food trucks, art and craft vendors, live music, and children’s activities. Watch as chalk artists complete their work over several hours, and vote to determine the People’s Choice winner. More information here.

North Shore Bank ‘In It to Win It’ Raffle
Wednesdays through September 9, online
Tickets are $10 each, and Positively Pewaukee will hold a drawing every Tuesday at 7 p.m. You may purchase as many tickets as you want every week for a chance to win one large prize from a local business. More information here. •••