The thank-you from Ryder and his sister.

Last week, when a sudden storm of snow and hail hit New Berlin, it left a grandmother, her grandson and granddaughter, and their dog caught with their bikes under a tree in front of the town’s North Shore Bank branch.

“The weather didn’t look to be letting up any time soon, so we offered them socially distanced shelter inside our conference room while the storm blew over,” branch manager Sara Swosinski said, adding that universal banker Ava Howland also literally ran after the little boy’s bike helmet when it blew away across the parking lot.

The kids colored, had suckers, and warmed up until the sun came out and the hail stopped. And after they were safely home, they baked cookies for the branch team and sent them along with a cute handmade thank-you note. Sara said, “I think we won over some future customers who will have a great story to share with their friends and neighbors about North Shore Bank’s kindness during a turbulent time!”