Since we debuted the first interactive teller machine in Wisconsin in 2013, our video tellers have become an important differentiator for North Shore Bank. As you’d expect, customers started using video tellers much more after the COVID-19 pandemic began, and that trend has continued.
Some customers even think our video tellers are computer-animated avatars! Maybe it’s because video tellers are available seven days a week?
To spread the word about this popular, convenient service — and to let people know they are indeed real live human beings — the bank has launched a video series about our video tellers. The videos are running on YouTube, Facebook, and Instagram. You can check out the first, funny clip above.