Colleen Moore has been brightening days for 20 years
“I didn’t know how long I would be here,” says Colleen Moore, remembering her first days at North Shore Bank in 2002 as mailroom assistant. “I was just happy to be in the working field after raising a family for eight years.”

Twenty years later, her title is mail services supervisor, and Colleen is an invaluable member of our team.

“Every morning, Colleen has a smile and a good word for everyone she sees,” CIO Dean Trout says. “It makes the bank a little brighter. I also see her volunteering at various events, making the rest of the world a little happier, too.” Read more about how glad Colleen’s colleagues are that she’s here.

Kids excited for start of new school year

The school year is back in full swing — check out these smiles as some of North Shore Bank’s super students head off to learn.

Shorewood Feast delivers a day of fun and food again

The third annual North Shore Bank Shorewood Feast took place last Saturday, September 10. Each year, the daylong street festival wraps up with a family-style harvest dinner at a long table in the middle of the village’s Oakland Avenue.

“It was a perfect day, with great weather, and so many people came out to enjoy it,” Shorewood area branch manager AVP Shannon Weber said. Throughout the day, the bank offered places for festival-goers to sit and relax, as well as the chance to decorate kindness rocks and leave a message on our “Be Kind” wall.

“I loved how inviting it was for people to come right into the booth — and they did just that,” Shannon said. “Kids and adults told us how excited they were to put their rocks in places for others to find. I love that! It also gave us opportunities to talk to so many people in our community. And some of those conversations gave us a chance to explain how we could help them with their goals.”

Along with Shannon and reps from our partner NEWaukee, universal banker Micki Usama, teller Audrey Elliott, and senior financial accountant/analyst Kristin Monday helped out at the feast. Business relationship manager Cheri Cicona was also there to help North Shore Bank business customers with their credit card processing.

Put together by local chefs, the six-course meal that ended the festivities was delicious, Shannon said, but just one part of a wonderful day. “I really enjoyed having the opportunity to speak with so many different people from our community. I love how this event offers residents of Shorewood a day of fun, music, and really great food.” •••

Bankers visit with community at Fashion Fest

Bayshore branch manager Takiesha Haynes and MLK Drive universal banker Nazirah Tate worked our table at Bayshore Fashion Fest MKE on Saturday, September 10. The event showcased local designers and clothing boutiques.

“Our goal was to let the community know we are in the neighborhood and bring in some new business and personal accounts,” Takiesha said. “We met with a few people and had some great conversations. We’re looking forward to following up with our potential new customers!” •••

T-Rats contest winner, family have blast at game

Baseball fan Brittany P. and her family enjoyed watching the Wisconsin Timber Rattlers beat the Beloit Sky Carp in luxury last Friday, September 9, after winning our Bratoberfest giveaway this summer. Along with winning tickets for 20 in a VIP suite and parking passes at Appleton’s Fox Cities Stadium, the prize also meant Brittany’s son Landon got to throw out the first pitch of the game. •••

Cumming knocks it out of park

Menasha branch manager Deb Cumming made a big difference for one of her customers recently. “Deb is the best!” the customer wrote. “I look forward to working with her on our new HELOC.” Nice work, Deb! •••

Sign up for free flu shots now!
Reminder: The bank is once again offering a free on-site flu shot clinic at Corporate, next Wednesday, September 21, from 3 to 5 p.m.

You, your spouse, and your kids age 6 and up can get your free flu shots when you register here. Choose one of these options:

• If you have United Healthcare insurance through North Shore Bank, enter your UMR ID card number when registering.
• If you have other health coverage and know it covers flu shots 100 percent, enter the insurance name and ID number when registering.
• No insurance coverage? Select “I do not have private insurance” when registering.

If you can’t attend the on-site clinic, go to a participating Walgreens, Aurora Health Center, or your own physician and use your UMR ID or other insurance ID cards. If you don’t have insurance, pay for your flu shot and submit the receipt to Cindy Lohrey for reimbursement.

Please note that this is for the standard flu shot — not the COVID-19 vaccine.

When you register, make sure to fill in all required (*) personal and insurance information. If you need a thimerosal-free flu shot, select this option in the drop-down menu and notify the nurse at your appointment as well. Please arrive slightly before your scheduled appointment. Walk-ins will not be accepted at the clinic.

Questions? Ask HR rep Morgan Stark. See you soon! •••

MLB fans can win postseason tickets in sweepstakes

Know any baseball fans? North Shore Bank Mastercard cardholders have until Sunday, September 18, to enter to win postseason Major League Baseball tickets. They can start by entering their favorite team and email address at baseballsweeps.mastercard.com. Cardholders must have opened their account by August 22, 2022. This giveaway does not include World Series tickets and is not open to employees of North Shore Bank or their families. See official rules here. •••

It’s easier when we get out of our own way

We make the mistake of trying to do too much with our own intellect. We can accomplish much more if we get out of our own way and let the work flow. The ego masquerades as a friend, but it’s a limitation; the calm mind does so much more with ease than the mind concerned with rewards and praise.

Try this meditation for one minute today, or longer if you wish:

I WILL ALLOW myself to let things occur in their own course. I will calmly let my intuition guide me, rather than forcing it.

Hanuman leaped forward without a moment’s hesitation…
He was truly a wondrous sight…
His eyes blazed bright as lightning, like twin fires
upon a mountain slope, like the sun and moon frozen in place…
The wind under his arms rumbled and he shot forward like a blazing comet.
—The Ramayana

How did this meditation go for you? Share your experience with your fellow North Shore Bank employees at shorelines@northshorebank.com and you’ll be entered to win a copy of Mindfulness in Plain English, by Bhante Gunaratana.

If you’d like a daily email reminder to practice one minute of mindfulness, email us with the subject “Mindfulness reminder.” •••

Service Anniversaries for September 2022
The following employees celebrate a milestone anniversary with North Shore Bank this month.

35 years
Tricia Cravillion, VP, Branch Operations Manager — read more here!

20 years
Julie Goebel, Branch Manager, Westgate — coming soon!
Colleen Moore, Mail Services Supervisor — read more here!

15 years
Jill Heule, District Operations Specialist
Linda Wheaton, Teller, Sturgeon Bay East

10 years
Judith Dean, Senior Loan Funding Representative

5 years
Elizabeth Castillo, Administrative Coordinator, Alternative Investments

Leave a comment to congratulate them!

New Hires for September 15
It’s always exciting to add new members to our team. Here are some of the fresh faces at North Shore Bank.

Sussex assistant branch manager Jacob Verhaalen was born and raised in southeastern Wisconsin and lives in Beechwood now. He previously worked as an assistant branch manager at a financial institution, but the role was more focused on indirect lending. “I love to travel,” he says. “I have been to 43 states and hopefully I can get to the remaining ones soon — I’m just missing Hawaii, Alaska, California, Idaho, Washington, Oregon, and Nevada. I’m looking most forward to going to Alaska.” When he’s home, Jacob enjoys getting out on the lake and golfing. •••

Castillo puts together team for Down syndrome walk
What’s going on with you? If you or someone in your family has a special event — a concert, show, sporting or charity event, or another important moment — send the details to shorelines@northshorebank.com. We’ll include information about select events to let your colleagues know about all the cool stuff happening with the North Shore Bank team.

Community loan originator Diana Castillo and her family are walking in the 26th Annual Statewide Down Syndrome Awareness Walk on Sunday, September 25, at the Milwaukee County Zoo. Diana’s youngest son, Elias, has Down syndrome. If you’re interested, you can join their team or donate to Elias’ Tribe here.

Looking for more to do? Click here for suggestions from the bank’s event calendar.