Lisa Young, Northside Branch Manager in Racine, recently received an extremely positive shout-out from a customer. The customer was not familiar with the area of banking that Lisa helped with, her father’s trust and estate accounts.

“I came here with no knowledge of what I needed to do,” the customer wrote. “She walked me through the whole process and helped me understand! I feel she went above and beyond what she really needed to do.”

The customer was incredibly grateful for the help and the time Lisa spent with her. She ended her note by saying that Lisa is “awesome!”

Way to go, Lisa!

In addition, we received a comment card recently praising the Sister Bay branch. It says, “The Sister Bay branch staff are the best!” Congratulations, Sister Bay branch!