Customers at the Muskego branch shared a sweet letter of gratitude with President & CEO Jay McKenna. 03342 They were grateful to everyone at the branch and gave a special shout-out to Personal Banker Sara Speich and Lead Teller Melissa Grode. The letter said: 

“We have been North Shore bank customers for over 25 years and wanted to take a moment to send kudos to the Muskego branch, especially Mel and Sara. In a world where customer service isn’t what it used to be, we truly appreciate the hometown feel, the friendliness, and great service we have received over the years. These are the reasons we have not/will not switch banks. We may not be your biggest customers, but we are North Shore Bank’s biggest fans.”

Another customer called out the fantastic team at the Cudahy branch in a customer feedback card. 

Congratulations to the Muskego and Cudahy branches for receiving this well-deserved praise!