Metro North scores high on SOAR standards with internal customers

On Nov 1, the Metro North district invited internal customers to rate their level of satisfaction with the service they received. We received 205 responses, which overwhelmingly indicated they were happy with the service Metro North provides. Read more.

Around the Bank

Linda, showing off a load of toys that would make St. Nick proud.

Toys for Tots: Our Racine and Kenosha County branches collected unwrapped toys for needy kids, reports MLO Linda Tait. The Racine Kenosha Builders Association will distribute the toys to Toys for Tots. “The bed of my truck and the backseat were completely full,” Linda writes. “Thank you to all who helped make it a joyful Christmas for a deserving child.”

The Jackson Park crew. Front: Teller Supervisor Silvia Reyes. Middle: MLO Nancy Arciga, Santa, and Teller Maria Navarro. Back: Teller Nancy Kaye, Dulce, Personal Banker Victoria Lopez, Branch Manager Alfredo Martin, and Universal Banker Maria Castro.

Jackson Park tree lighting: On Dec 4, Jackson Park employees pitched in for the neighborhood’s annual Christmas tree lighting. Audubon Middle School’s marching band played holiday music at the event, which was attended by Milwaukee Mayor Tom Barrett and Alderman Mark Borkowski. After the lighting, North Shore Bank provided hot cocoa, coffee, and cookies to the community, reports ABMS Dulce Gutierrez. “We also had a special guest — Santa!” she adds. “The kids loved it!”

North Shore Shape Up

Warm up, wheeze less: Inhaling cold air can cause your airways to tighten up and narrow — which is uncomfortable for anyone, but especially for asthma sufferers. By wrapping a scarf or bandanna around your face and over your mouth, you’ll keep the air you breathe warmer and make breathing easier.

(Wellness tips courtesy of the Cleveland Clinic.)

Internal Job Postings

• Universal Banker, Sussex, full time, 40 hours/week. Referral bonus: $400. Internal closing date: Dec 18.
• Video Teller Specialist, Brookfield, full time, 40 hours/week. Referral bonus: $400. Internal closing date: Dec 18.

For a complete list of internal job postings and to apply for one, go to nsbcareersforyou.silkroad.com and click on “Internal Openings” at the top. To refer an external person to an opening, go to our intranet page. You can earn cash and prizes for a successful referral!