Each holiday season, our Consumer Credit Sales department sends a small gift to some of our best customers. This year, one happy recipient shared her thanks:

In a time where customer service is hopeful at its best, it is a sad statement when we are surprised when a customer service individual is considerate and does their job.

But to receive an unsolicited gift, “just cuz,” is really lovely!

Thank you so much for the peanut brittle. That kindness goes a long way with me!

All the best to you during this holiday of belief and surprises.

“We send the gifts to our top 200 HELOC customers as a way to say thank you for their business and a way of building loyalty,” says SVP Mike Kellman. “We enclose a little note that I hand-sign to let the customer know we appreciate their business and would love to help them with any financial needs in the future.”