Thank you for completing the recent SOAR survey on the Loan Operations and Mortgage Originations departments! The feedback we receive each year from this survey is very helpful — in many cases it reinforces some of the changes we have implemented, and in other cases it highlights areas where we need to focus some attention.

Overall this year, the responses were very positive. We are committed to a smooth process for our customers both internal and external, and we invite your feedback. If there is something you see throughout the year, please do not wait for the survey — just reach out to either of us as soon as you can. Working together we achieve more!