A North Shore Bank employee was recently targeted by scammers posing as representatives of OptumRx, which handles prescriptions for our health plan. The message said: “Hello, ________. This is OptumRx calling regarding your prescription refill. Please call 1-833-277-6283 and provide this seven-digit number: 6871106.” The call originated from the number 1-866-482-3084.

The scammers want the target to call them back, at which point they will proceed to ask for private information, such as a Social Security number, date of birth, etc.

If you receive such a call, remember to exercise extreme caution when asked for information. While OptumRx does reach out to health plan members if necessary, company representatives will already have your information on hand. If you suspect a call may not be legitimate, simply disconnect and call the OptumRx number on the back of your insurance ID card. OptumRx tracks outbound member calls and can verify whether the call was legitimate. If you do receive one of these fraudulent calls, please let payroll and benefits manager Cindy Lohrey know.