October 20, 2022

OFF THE CLOCK

Slattery shows off talents in The Sound of Music
🎵 Acting in musicals and singing with vigor! Learning his dialogue and blocking with rigor! Helping our customers whenever his phone rings… 🎵🎶

…these are a few of Danny Slattery’s favorite things. Last weekend, the senior customer assistance rep’s North Shore Bank colleagues got to see him tread the boards at long last, as the villainous Herr Hans Zeller in the Forte Theatre Company’s production of The Sound of Music.

“Danny is always entertaining his co-workers in the Call Center, so it was exciting to finally see him perform onstage,” said customer assistance specialist Carrie Feiker. “He did a fantastic job!” Read all about it right now!

NICE JOB

Top Workplaces recognizes North Shore Bank again
We are very proud to announce that Top Workplaces has recognized North Shore Bank at the national level, for Professional Development in the Workplace Culture category. This means we scored high enough to qualify among the many organizations at our size level nationwide. That is a terrific achievement!

This latest recognition will soon go live on our Top Workplaces company profile at topworkplaces.com/company/north-shore-bank. Visit the site to see our numerous other awards.

Our next employee survey will launch Wednesday, November 2. Your responses will help us keep our spot as a Top Workplace. You’ll receive an email reminding everyone to participate on Monday, October 31. Thank you to every employee for making North Shore Bank a great place to be. Molly Schissler, SVP, HR & Compliance •••

BANK ON KINDNESS

Gift of corsages honors memory of Dancing Grannies

The Milwaukee Dancing Grannies show off their corsages in a group photo.

As part of our ongoing Bank On Kindness campaign, Southridge area manager Ray Guardiola donated corsages to the Milwaukee Dancing Grannies last week, to honor the memory of those the group lost in the tragedy at last year’s Waukesha Christmas Parade.

“The Dancing Grannies come into the branch, and I have interacted with them frequently,” Ray said. “The first time I met with all of them, they gave me a blue wristband members of the group wear. Now that we are getting close to the anniversary of the tragedy, I thought it would be nice to show them we are still thinking of them.”

The Grannies received the corsages last Friday night and wore them on Saturday, October 16, when they performed in Sister Bay’s Fall Fest Parade. The corsages came from Maas Floral & Greenhouses in Sister Bay.

“Thank you Ray and everyone at North Shore Bank!💙” the group posted on its Facebook page on Saturday. “You are always there for the Grannies!” •••

HAUNTING IMAGES

Repka’s boys look cute, cold-blooded for Halloween

Senior infrastructure specialist Wendy Repka’s sons are all set for some trick-or-treating — reptile style! Travis, 10, is a skeleton T-Rex, and 12-year-old Tyler is a turtle.

What costumes are you getting for Halloween? Tell us with the submissions form or email us at shorelines@northshorebank.com — send a link or share a picture if you have one! (You can also text us at 608-318-3348.) Make sure to include your name. We’ll publish your submissions next week. •••

SECURITY ALERT

CrimeBusters address PCH, car wrap scams
Our CrimeBusters for September 2022 are: Muskego teller supervisor Melissa Grode, Wauwatosa teller supervisor Tyreese Hernandez, debit card and ATM processing specialist Vince Hoch, senior checking services rep Kim Konieczny, traveling universal banker DeDe Krause, checking services rep Renee Machado, and Brookfield Square personal banker Peg Siebauer.

Security Saves: This Month’s Highlights
A CUSTOMER CAME into the branch with a cashier’s check for $10,000, which he had taken out a few days prior. He said he needed to have the check issued to a different person. When the banker asked about this, he said the funds were going to someone in Missouri to pay the taxes on the customer’s supposed winnings from Publishers Clearing House. Security reviewed this type of scam with the customer and advised him to stop communicating with the individual in Missouri.

Security says: Pay attention to whether a customer seems confident about who a cashier’s check is going to. If they don’t, ask more questions. Is this a normal transaction for the customer? Does it make sense that they would have to pay money to get money? (Publishers Clearing House winners never have to pay to get their prizes.) And of course, one of the first questions to ask the customer: Did you enter the contest?

WHEN A CUSTOMER brought in a cashier’s check for $2,980 from another financial institution, the teller reviewed the check and the customer’s account history and had some concerns. When asked if he’d been expecting the check, the customer said it was for a car wrap. (Here’s the scam.) He was supposed to keep some of the money and give the rest to the installer.

Security says: Has the customer made large-dollar deposits like this one before? Does the cashier’s check look like others we’ve received before? Remember, Nautilus is a great research tool! Is there anything written on the memo line? Often, when you see info on the memo line — such as “Payment” or “Payment Approved” — that’s a red flag.

When people are experiencing financial hardship, they often look online for ways to make money. This can open the door for fraudsters to pose as legitimate companies, promising “extra income” for minimal work. Here are some resources with helpful tips about what to watch out for when looking for jobs or income opportunities online:

FTC: Income scams: big promises, big losses
BBB: Looking for a job? Be careful! Job scams increased during pandemic

As always, trust your instincts! If something feels off, contact Security immediately for guidance on how to proceed.

Started by former security officer Peggy Theisen in 2013, the CrimeBuster Awards recognize bank employees who identify security risks and take action to protect North Shore Bank and our customers. •••

MAKING THE NEWS

Wisconsin Foodie praises Southside Dining Week

Ircink, Tarik Moody of Radio Milwaukee, Julie Valcarcel of AsianRican Foods, Ramon Orozco of Tres Hermanos Restaurant, and Emerald Mills of Turning Tables at the panel discussion at Radio Milwaukee’s offices.

Arthur Ircink of Wisconsin Foodie blogged about being part of the panel at “More Than A Meal: A Discussion of Food & Culture in Milwaukee,” hosted by North Shore Bank and Radio Milwaukee, and presented by Mastercard, on September 20. Part of the promotion for Southside Dining Week, the discussion covered topics like the challenge of getting more suburban Milwaukeeans to visit the city’s south side and the many incredible local restaurants there.

Ircink, creator and executive producer of the Emmy-nominated PBS series, wrote:

The turn out for the panel was great, but to make things better, there was an incredible buffet of food from many of the participating south side restaurants. What was most surprising to me was the involvement of North Shore Bank. When I asked who funded this event and promoted Southside Dining Week, the answer was North Shore Bank. It’s amazing when businesses like that step up to help promote the community, and this isn’t the first time North Shore Bank has gone above and beyond to promote small businesses in areas that desperately need the promotion.

It’s exciting to see this celebration of local food getting attention and inspiring important conversations. You can check out the full blog post here. •••

NORTH SHORE STARS

Muskego team deemed awesome

“Fast loan approval — easy to work with,” writes one happy North Shore Bank customer. And another notes: “People in Muskego office were awesome!” •••

TELL YOUR CUSTOMERS

Mastercard holders can sign up for cooking livestreams
North Shore Bank Mastercard cardholders can check out “Meals in Minutes” — an interactive livestream series where experts demonstrate how to cook fast, simple, healthy, and delicious recipes.

The next installment — the second of three total — will feature cookbook author Nisha Vora making charred broccoli and spiced chickpeas with tangy yogurt sauce next Thursday, October 27, at 5 p.m. Central. Mastercard cardholders can register for the free, exclusive, approximately 30-minute livestream (and see the previous episode) at priceless.com/mealsinminutes. •••

WHAT’S GOING ON WITH YOU

Free coin counting continues through end of month
What’s going on with you? If you or someone in your family has a special event — a concert, show, sporting or charity event, or another important moment — send the details to shorelines@northshorebank.com. We’ll include information about select events to let your colleagues know about all the cool stuff happening with the North Shore Bank team.

Looking for more to do? Here are suggestions from the bank’s event calendar:

To help alleviate the nationwide coin shortage, all 43 of North Shore Bank’s branches are now offering free coin counting to the public through October 31. No appointment is necessary, and you do not have to be a North Shore Bank customer to exchange your coins for free this month. More info here.

The North Shore Bank Zoo Boo closes out the season at Green Bay’s NEW Zoo & Adventure Park this Friday and Saturday, October 21 and 22, from 3 to 8 p.m. This family event is all treats and no tricks. Guests are welcome to come in costume or not, and everyone age 1 or older gets a bag of candy. Besides a chance to check out the animals, the Zoo Boo will feature activities like the Happy Haunted Maze in the Children’s Zoo, games, carousel rides — and the Haunted Zoo Zone, for those with the courage. Guests can also download our free Photo Fun Safari app for the North Shore Bank Zoo Boo Skeleton Safari, and enter our giveaway by October 22 for a prize package that includes a one-year NEW Zoo Family Plus Membership and a Wild Encounter program. More info here.

Tickets are now on sale for the haunted Library After Dark this Saturday, October 22, at the Germantown Community Library. Sponsored by North Shore Bank, this PG-13 event is not for the faint-hearted and features flashing lights, jump scares, and disturbing imagery. There will also be a family-friendly walkthrough earlier in the day for younger kids. Tickets are $5 each or $15 for four. More info here.

And our next You Can Happy Hour will be Tuesday, November 1, at Eagle Park Brewing in Muskego. As usual, we’ll have local craft beer and delicious appetizers along with a bunch of useful financial information. Nonalcoholic drinks will be available too. Featured speakers will include Muskego branch manager Stephanie Ruiz, mortgage loan originator Nik Sendelbach, and financial adviser Dennis White. More info on our Facebook page. •••

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