AROUND THE BANK

Customer Support Center (CSC) gathered for annual Wrap-Up

The Customer Support Center (CSC) teams gathered for their annual Wrap-Up event to celebrate the successes of individuals and team accomplishments in 2023! As always, the focus of the year was on key objectives that support the bank’s strategic objectives.

The Wrap Up event began with an early morning session where CSC leaders presented highlights and accomplishments of their teams. The celebration was followed by a catered luncheon from Champps. As a way to bring the year to a close in a fun way, a slideshow was created to show team successes, fun activities, and of course, North Shore Bank’s centennial celebration. 

A big thank you to the entire CSC department for their efforts during 2023! And a special thank you to Annette Mueller (QA Manager) and Nikki Shelton Moss (Loss Prevention Manager) for creating the slideshow during their personal time.

 

FINANCIAL LITERACY AND EDUCATION

Learn how to make budgeting a breeze with Elevate’s free course

Budgeting can seem daunting, even for those who work at a bank! Have you tried Elevate yet? Elevate is a free employee benefit that gives bank employees access to useful information and financial courses to make managing money easy. 

Elevate’s Introduction to Budgeting Made Simple course helps you set your budgeting up for success.

Introduction to Budgeting Made Simple

Budgeting is a tool that works when it comes to helping you manage your finances successfully. While it can seem overwhelming to even think about getting more organized financially, let alone tracking your spending, budgeting is a tool that works for individuals, businesses, and governments alike. Budgeting is a way to get your financial life under control that can yield many benefits.

What you will learn in Elevate’s course:

• Why Budgets Matter
• Preparing to Budget
• Building a Budget
• Making a Budget and Sticking to It
• Fitting a Major Purchase into Your Budget

Haven’t signed up for Elevate yet? It’s quick and easy! Sign up here. 

 

THROWBACK

THROWBACK: Celebrity Encounters featuring the Green Bay Packers

Go Pack go! Did you know that in the past, the bank often invited celebrities, including Green Bay Packer players, to be part of its Grand Openings of new branches? 

Community members and employees alike enjoyed the chance to meet and talk with Green Bay Packers players in-person. Having the Packers at Grand Openings also drew the attention of local media. 

 

HOLIDAYS

Send in your holiday cookie pictures and recipes

It’s that time of the year again! 

We want you to share your favorite holiday cookie recipes and photos for delicious seasonal baking inspiration. Have a family recipe or a crowd-pleaser cookie you found online? Send them all our way; we’ll be posting your responses on December 14th.

Get ready to bake this holiday season! 

Send your cookie recipe and photo submissions to shorelines@newaukee.com. Don’t forget to include ingredient lists and directions!

 

COMMUNITY-MINDED

Spreading holiday cheer and community support through Toy Donation Drive

It’s the season of giving! North Shore Bank is hosting a holiday event to collect toys and is inviting the public and employees to make donations in both our Northeast region and our Southeast region. 

Community members are encouraged to donate new, unwrapped toys, books, and other gifts for children ages birth to 11-years-old. At this time, the most needed items are winter clothing, books, riding toys for toddlers, sleeping bags, and blankets. You can join in and make donations at participating locations.

There are now two newly formed opportunities to donate in Milwaukee that you can support. 

North Shore Bank’s Mitchell Street branch, located at 1316 W. Forest Home Ave., is teaming up with long-time partner Latino Chamber of Commerce of Southeastern Wisconsin to collect donations for toys to be distributed to the Milwaukee Christian Center. Toys will be collected at the Mitchell Street branch or Latino Chamber of Commerce (530 S. 11th Street Suite 300A) from now until December 18th. 

In addition, our Jackson Park branch, located at 4230 W. Oklahoma Ave., is partnering with Latino Entrepreneurial Network (530 S. 11th Street Suite 300B) to jointly collect and distribute toys to St. Jacinto/St. Hyacinth Church from now until December 18th.

Once again, the bank is hosting its annual Jackson Park Christmas Tree Lighting on Friday, December 1st. During this event, the community is welcome to join for hot chocolate, cookies, a visit from Santa, and to drop off toy donations!

 

IN OUR COMMUNITIES 

North Shore Bank hosts Thanksgiving Dinner Giveaway

North Shore Bank’s Thanksgiving Dinner Giveaway was a huge success! This year, over 1,000 families received a Thanksgiving Dinner meal with all the trimmings. People came from all over Milwaukee County and expressed their appreciation for the Thanksgiving dinner.

Eight North Shore Bank employees volunteered their time and holiday joy! Volunteers said they had a fun time and enjoyed being a part of the event, which received a lot of media coverage.

North Shore Bank’s Audrey Sellers serves the community as a Board Member and Finance & Personnel Committee Chair for Milwaukee Health Services, Inc. (MHSI). The Thanksgiving Giveaway is a wonderful event to support, and through her involvement, Audrey has had a positive impact on members of our community.

The bank is proud to annually donate funds to help cover food costs through the end of the year.

 

COMMUNITY-MINDED

North Shore Bank employees help a girl scout troop earn their finance badges

North Shore Bank had the pleasure of hosting a girl scout troop earlier this month to help them earn their finance badges! 

The troop learned about checking, savings, and budgeting from Ray Guardiola (Community Engagement Manager) and Jason Mermolia (Franklin Branch Manager). Then they went on to learn about basic investment from Joel Leibengood (Associate Advisor). Lastly, they heard from Diana Castillo (Mortgage Loan Originator). 

The girl scouts learned how to transact at the teller POD, how to keep their valuables safe in a Safe Deposit Box, and how North Shore Bank utilizes new technology to be available whenever our customers may need us at our ITM. 

The whole group got to say hello to and eagerly asked for a withdrawal from our friendly Video Teller, Erika Garcia.

Needless to say, this troop definitely earned their finance badges! 

 

CUSTOMER FEEDBACK

Kayde Czarnecki gets a special shout out from ACTS Housing

Big shout out to the North Shore team that works to process DPP grants! 

North Shore Bank partners with ACTS Housing to help provide grant assistance to low income families in order to make home purchase a possibility. 

Kayde Czarnecki, Lending QC Specialist, got a special compliment from ACTS Housing. Ben Sheehan says that Kayde, “continues to be awesome to work with, is always very helpful and responsive, and has helped us out with some last-minute requests we’ve sent through the past few months.”

North Shore Bank has deployed about $500,000 in DPP funds to families. Additionally, there are some closings that wouldn’t have happened without our team’s help. 

Of her work, Kayde Czarnecki simply says, “I love the grants program and knowing we help so many families in Milwaukee.”

 

AROUND THE BANK

Thanksgiving around the bank

Branch manager Angela Byrd assists in Turkey Drive

North Shore Bank’s MLK Branch manager Angela Byrd assisted in a Turkey Drive on November 16, 2023 to help families in need enjoy a thanksgiving meal. 

The drive was held in the Heart Love Place parking lot, and Angela assisted in passing out food boxes and turkeys to over 170 families for the Thanksgiving holiday.

“It was a great opportunity to see some of the North Shore Bank MLK customers and to see the smiles on their faces when they recognized me as the manager at our MLK office,” Angela said. “It was great to be a part of giving and supporting the community.”

Festive visitor flies by the Muskego branch 

North Shore Bank’s Muskego branch had a visitor who was full of holiday spirit! 

Bank customer Al Hammelman stopped by to wish North Shore Bank employees a happy Thanksgiving while sharing some bird-related jokes.  

Unfortunately, he couldn’t use the ATM. He couldn’t wing the buttons. 

 

PERSONAL CELEBRATIONS 

IT Department throws a Groom shower for Arlen Tsao

North Shore Bank’s IT department recently celebrated Arlen Tsao’s upcoming wedding! 

The IT department threw Arlen a ‘groom shower’ to congratulate him on his upcoming wedding to his fiancé, Eileen. The shower was complete with fun decorations, gifts, and food.  

Arlen and Eileen will be married on December 26, 2023 in Singapore. We wish them all the best!

 

COMMUNITY-MINDED

Reminder: Volunteer request for CHEERS! and Wild Lights

As a reminder, we are still looking for volunteers for Wild Lights and CHEERS! events throughout December at the Milwaukee County Zoo. Entry and parking is included for volunteers.  

Wild Lights sees the Milwaukee County Zoo transformed into an illuminated destination with hundreds of thousands of sparkling lights. CHEERS!, sponsored by North Shore Bank, allows guests 21+ to enjoy a unique experience with a variety of entertainment, live ice carving demos, an outdoor movie, special spirits, and food trucks.

We are looking for volunteers for:

• December 7th – 5-7:30PM (Adults Only)
• December 9th –  5-7:30PM (Family-Friendly Day)
• December 14th – 5-7:30PM (Adults Only)

We will be giving out North Shore Bank goodies, hot chocolate, and taking polaroid photos for attendees. Admission is included with your volunteer hours, and volunteers are welcome to walk around and enjoy the event after your time slot has ended.

Sign up here.

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Community Calendar

Discover events and activities in and around your community

• Toys for Tots – Fox Cities: Thursday, October 19, 2023 – Sunday, December 10, 2023 
• 2023 Candy Cane Lane in West Allis, WI: Friday, November 24, 2023 (6:00 PM) – Monday, December 25, 2023 

Shorelines Submission Reminder

If you’d like to submit content to the newsletter, please email shorelines@newaukee.com. Please be sure to include:

• A description of the story or event 
• If applicable, when and where the story or event took place  
• If applicable, which employees were present and/or are pictured in photographs 
• Photo(s)