There are some fantastic new updates in Online Banking meant to create more ease and organization for you and your customers. Check them out below!
Real-time alerts:
Real-time alerts are now available to customers in Online Banking. Setting up alerts allow customers to better manage and stay on top of their finances. Available alerts that can be selected include:
- Account balance above threshold
- Account balance below threshold
- Credit transaction was posted
- Debit transaction was posted
- Loan is past due
- Loan payment due at billing
- Transaction over threshold amount
Additionally, there are security alerts in place to help protect customers from potential fraudulent activity or account takeovers. To get started, log into Online Banking (browser based), click on Settings > Security Center > Account and Security Alerts.
My Card Manager enhancement:
A recent enhancement is available through My Card Manager. Customers now have the ability to set up their own PIN number on their debit card. They no longer need to call North Shore Bank, saving them time and helping them better manage their debit card. Simply log into Online Banking (browser based), or the Mobile App, select “Manage Cards” and “Set PIN” to get started.
CDs can now be opened online:
Beginning January 16, existing customers can open a 9-month or 19-month promotional CD online when logging into their Online Banking (browser based) or the Mobile App. Very soon we will offer standard-rate CDs as well. We’re very excited to expand our new account offerings through our online channel.
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