AROUND THE BANK

North Shore Bank named 5-Time Champion in Forbes Best-in-State Banks

Forbes has once again ranked North Shore Bank as a Best-in-State Bank. This is the fifth time North Shore Bank has received this honor from Forbes.

Congratulations go out to all of our incredible employees who provide such amazing service to our customers every day! We are on this list once again thanks to our customers, who consistently rank us highly on many key factors like overall satisfaction, trust, terms and conditions, branch services, digital services, customer services, and financial advice.

Banks are named best-in-state based on the results of an independent survey of about 26,000 U.S. consumers and from analysis of publicly available reviews. The high degree of service we provide our customers does not go unnoticed!

Sue Doyle, senior vice president of retail banking, said receiving the award for the fifth time is “a true honor.”

Congrats to all!

 

COMMUNITY-MINDED

Don’t miss 28th annual Pewaukee Kiwanis Beach Party this weekend

North Shore Bank proudly presents the 28th annual Pewaukee Kiwanis Club Beach Party (aka “The Best Little Beach Party in Waukesha County!”) this Friday and Saturday. With live music from Pineapple Daddy and the Coconuts, Montage and Block Party, a water ski show, a pancake breakfast, and more, there is something fun for everyone at this party.

All the proceeds from the party are distributed back into the community through charities and grants.

“We’ve been part of the Pewaukee Beach Party in some way since its inception, and we’re thrilled to partner with the Kiwanis Club of Pewaukee as the event’s presenting sponsor this year,” said Pewaukee Branch Manager Anne Kagerah. “We are thankful for all the Kiwanis do for our community and glad to see the money raised at this terrific event further their ability to continue to spread kindness here.”

AROUND THE BANK

Team spirit is on display throughout bank locations

Team holds baby shower for Larrisa Gilbert

The Commercial and Consumer Loan Administration team held a baby shower for Senior Commercial Loan Specialist Larrisa Gilbert, whose baby boy is due at the end of July. Priscilla Hartling and Kelly Schneider organized the party, at which the team celebrated with games, delicious cupcakes, and, of course, great gifts for Larrisa and the baby.

The team includes: (front row) Larrisa Gilbert; (second row) Orlandrea Lesure, Glenda Waters, Kelly Schneider, Priscilla Hartling, Yvette Jankowski, and Georgia Phillips.

Congratulations to Larissa!

Bank team volunteers with NeighborWorks Green Bay

North Shore Bank employees participated in a volunteer opportunity with NeighborWorks Green Bay (NWGB) on June 1.

As part of NeighborWorks Week, NWGB hosted a free community event that included kicking off a summer reading program at a local park, a neighborhood scavenger hunt, and a community advocacy fair featuring several local organizations who were in attendance to share resources and information. 01863 As volunteers at the event, we helped greet and direct guests, serve food, and talk to community members about their housing stories and homeownership goals to help NWGB continue providing solutions to housing challenges.

North Shore Bank has a long partnership with NWGB and continues to support its excellent work through sponsorships and donations, committee involvement, and volunteer efforts.

MLK branch represents at walk to provide school supplies, educational funds

MLK Branch Manager Angela Byrd and Lead Teller Lisa Allgood-Beal enjoyed the Heartlove Place 4^th Annual Walk at the Milwaukee Lakefront on June 8. Funds raised at the event help purchase back-to-school supplies and contribute to the organization’s youth and teen educational programs. Angela and Lisa had a great time discussing North Shore Bank products and services and offering invitations to stop at the MLK branch to visit us.

 

Burlington branch creates colorful surprise “welcome back” message

Staff at the Burlington branch recently played a fun prank on Community Engagement Manager Jonathan White. Jonathan and his family spent a week in his hometown of Greensboro, N.C., visiting family and friends. When he returned, he found a creative, colorful message—”Hi” spelled out with Post-It notes—waiting to welcome him back.

No worries that office supplies were misused! Jonathan offers this disclaimer: “The Post-Its were purchased by staff. They were not branch supplies.” Hope it was a great vacation, Jonathan!

 

CUSTOMER FEEDBACK

Customers appreciate excellent service from our employees

Recent customer feedback cards indicate that our customers continue to be extremely happy with the quality of the assistance and guidance they receive from our employees.

This card simply states: “No one bank is as good as yours.”

And this card calls out Consumer Collections Team Leader Candice Sibila as “very helpful.”

Keep up the good work, all!

 

HEALTHY YOU

Focus on mental health in older adults, essential screenings

Older adults can benefit from mental health support

Mental health among older adults is an important and often overlooked issue. As people age, they may face various challenges impacting their mental well-being. Some common mental health concerns include depression, anxiety, cognitive decline, and loneliness. We know that prevention, early intervention, and support are vital in combating some of these concerns.

Click here for some ways you can help!

Essential health screenings for men

Click here for a flyer that provides information on the recommended preventative health screenings for men based on their age range and reasons why men should visit their healthcare providers regularly.

Early detection is critical in combatting colorectal cancer

Colorectal cancer is the fourth most common cancer in the U.S., which is why annual screenings are recommended starting at age 45 and continuing to 75. Click here for a flyer that explains the importance of early detection of colon cancer and includes statistics and screening options to discuss with a doctor.

 

Customer Loyalty Tip of the Week

Any time you blame another department, coworker, or even an equipment failure for poor service, your credibility with your customer goes down.

 

COMMUNITY CALENDAR OF EVENTS

Discover events and activities in and around your community

• Music at the Pavilion in Germantown| Thursday, June 6 to Thursday, August 15| Gehl’s Performing Arts Pavilion, Firemen’s Park, Germantown, WI
• Milwaukee’s Juneteenth Celebration | Wednesday, June 19 (9 AM) | N. Martin Luther King Drive | Milwaukee, WI
• Pewaukee Kiwanis 2024 Beach Party Presented by North Shore Bank | Friday, June 21 and Saturday, June 22 | Pewaukee Lakefront Park
• World Giraffe Day at the Racine County Zoo | Saturday, June 22 (10 AM) | 2131 North Main St. | Racine, WI
• Family Fun Carnival in Germantown | Thursday, July 25 (5 PM) | Firemen’s Park | W162 N11870 Park Avenue | Germantown, WI

Shorelines wants to share news about YOU!

Just a reminder that we’re always looking for fun and exciting things to share in Shorelines.  Whether it’s a special event at your branch or a shout-out to one of your coworkers, a great trip you went on with family or friends, information about a half-marathon you’re running, or even just a fantastic photo you took over the weekend, we’d love to share it! Please email shorelines@northshorebank.com to have your news included in a future issue.