EVENTS AND ACTIVITIES
On your marks, foodies! Southside Dining Week starts Sept. 28
Experience 50+ signature dishes from some of the area’s best local restaurants during North Shore Bank’s Southside Dining Week, Sept. 28 to Oct. 5. The party starts with a Live Band Kick Off presented by MasterCard® from 11 a.m. to 2 p.m. Saturday, Sept. 28, at Zócalo Food Truck Park.
Enjoy live music, a pop-up flea market, collaborative art activities and more.
New this year at the kick off, local artist Michael Cerda will paint a mural on Zocalo Food Truck Park’s neighboring building during the event, highlighting Milwaukee’s vibrant community and culture, nodding to North Shore Bank’s Bank on Kindness® initiative and commitment to the neighborhoods we serve. Additionally, for the first time, North Shore Bank’s Craft Cochera will offer kid-friendly art projects and activities. The first 50 guests will receive free ice cream from Scratch Ice Cream and churros from Mazorca Tacos.
During the week, you can try some of the fantastic fare at dozens of Milwaukee’s southside neighborhood restaurants.
Attending Southside Dining Week is a great way to support local businesses and delight your tastebuds with the flavors of incredible international cuisine. There’s something to please every palate, from pizza lovers to vegetarians to those who like their food hot and spicy.
Join us in supporting our local neighborhoods and businesses! You won’t want to miss it.
To learn more and view the full list of restaurants, visit southsidediningweek.com.
CUSTOMER FEEDBACK
Customers express heartfelt gratitude to Mary Rose Balzer
Mary Rose Balzer
Wauwatosa Branch Manager Mary Rose Balzer recently received two handwritten notes and a handmade gift from customers expressing appreciation for her help and excellent service.
The first note came from the sister of a woman who passed away. The sister thanked Mary Rose “for being so kind and helping her (sister) for the past 20 years!” The sister also acknowledged how Mary Rose had helped her navigate the financial side of this difficult time.
The other letter stated, “Thank you for helping us when we came into your office. It’s a comfort to know that things are taken care of completely and thoroughly.”
Well-deserved compliments for Mary Rose!
EVENTS AND ACTIVITIES
North Shore Bank Shorewood Feast marks another year of smashing success
Mequon Branch Manager Farrah Mason, Senior Loan Funding Representative Shannan Mahloch and Community Engagement Manager Shannon Weber took a moment for a quick picture during the Harvest Dinner.
The fifth annual North Shore Bank Shorewood Feast enjoyed its biggest crowd ever on Sept. 14. Loads of people came out to check out the food, music, vendors, events for kids, and, of course, the sold-out Harvest Dinner feast that takes place right in the middle of Oakland Avenue!
Two little ones decorating banks to take home.
Community Engagement Manager Shannon Weber was blown away by the excitement and energy of the day. “It was amazing!” she said. “We had great weather, the biggest turnout yet, and so much fun. The Harvest Dinner did not disappoint as the food was amazing with a variety of wonderful chefs.”
The North Shore Bank booth offered fun activities for those who stopped by, including Be Kind postcards, Polaroid photos (people lined up for them!), coin banks to decorate and fun yard games like Giant Jenga and Connect 4.
Visitors to the event were having so much fun that the vendors ended up keeping their booths up until 9 p.m. They usually tear down around 7 p.m., but there were so many people and so much going on that they stayed open.
The “Be Kind” backdrop was a hit with the crowd.
Shannon sends a big shout-out and thank you to everyone who helped at the North Shore Bank booth that day, including Mequon Branch Manager Farrah Mason, Senior Loan Funding Representative Shannan Mahloch, Shorewood Teller Carissa Vales, Travelling Lead Teller Tracee Born, Grafton Branch Manager Bridget Sobocinski, Muskego Personal Banker Sara Speich and Commercial Loan Servicing Analyst Shakara Bobo. 03199
“I am so happy to see how much the North Shore Bank Shorewood Feast has grown in the Shorewood community,” Shannon said.
“It is great we sponsor an event that welcomes families and the community to come out and have fun.” See all the great photos from the day below!
FINANCIAL LITERACY AND EDUCATION
O’Dell shares the importance of saving with Menasha eighth-graders
Assistant Branch Manager Tisha O’Dell at Maplewood Middle School in Menasha
Over the past two weeks, Northland Assistant Branch Manager Tisha O’Dell presented information on saving to eight eighth-grade classes at Maplewood Middle School in Menasha. The presentations were part of the school’s Personal Development class.
Tisha said their teacher has been using Banzai’s Financial Education Program for the last two years, so this is the second year she’s been part of this unit for the school. North Shore Bank partners with Banzai to cover the curriculum costs and support financial literacy in select schools in our communities. Banzai is completely free to the schools that North Shore Bank sponsors. It helps reinforce the lessons and build community relationships when our financial experts can connect with schools to help students prepare financially for their future.
“We talked about the importance of saving, how to distinguish between wants and needs, and did some breakdowns of realistic savings plans for their goals,” Tisha said. “It was a lot of fun and the kids were very engaged, asking questions not only about saving but about credit scores, mobile banking, and careers in banking.”
Tisha is talking with the teacher about an opportunity to return for the digital citizenship unit in the spring to discuss digital wallets, P2P applications, and fraud.
Great job, Tisha!
EMERGING LEADERS GROUP
ELG’s first Core Team leader credits group as a confidence-builder
This is part of a new ongoing series featuring North Shore Bank’s Emerging Leaders Group members.
Ray Guardiola
Community Engagement Manager Ray Guardiola was an original member of North Shore Bank’s Emerging Leaders Group, which formed in late 2019/early 2020 as an employee-led volunteer group for individuals growing their careers with the bank. Ray served as the first chair of the ELG’s Core Team. The group was brand new at a challenging time—right as the COVID pandemic hit. But despite the obstacles, they kept it going and developed bonds between members. Today, the group has 27 members throughout the bank.
The following is a lightly edited interview with Ray about the ELG and how it has helped him forge new relationships across the business.
What positions have you held with the bank and Emerging Leaders Group?
North Shore Bank: Personal Banker, Branch Manager, Area Manager and Community Engagement Manager
ELG: Served as the first Core Team Chair, then a Core Team member, and now an ELG member
What connections have you made during your time in ELG that contributed to your success/professional growth?
We became closer with Senior Vice President – Retail Banking Sue Doyle and Chief Human Resources Officer Molly Schissler because they are both executive sponsors. They’re very open people and would discuss with anybody anyways, but I think to an employee, you know, the head of HR and the head of retail banking—that’s not somebody you’re going to email casually! We raise our questions to them and have discussions.
One of our events was our Senior Leader Showcase, where we spotlighted different leaders across the bank. It allowed us to understand their stories, what steps they took in their careers and the advice they’d give us. ELG is a platform to learn from some of our upper management and understand what they do, how they impact, and the steps they took to get to where they are. It’s confidence-building, too.
Also, we get to know each other very well, everybody who’s active in the group. We learn more about the other person and their responsibilities. So that way, we come to a better understanding of how the bank functions.
What skills do you feel that the group helped you to develop?
I would say that I developed some leadership skills from it. In taking on the Core Team, developing ways to implement new initiatives, and working through some of the challenges we faced early on. You have to go through it to learn how to handle some of those curveballs.
Read more of the interview with Ray! Click here.
PHOTOS OF THE WEEK
Photos of the Week for Sept. 26, 2024
Oak Creek branch throws it back to ’90s metal and boy bands
Teller Samantha Mars, Teller Kristin Derzay, Branch Manager Heather Somers, and Personal Banker Kelly Berglund dusted off their old T-shirts for ’90s Night at the Root River Center in Franklin. Heather said it was a fun night…even if they didn’t play quite enough *NSYNC for her liking.
New grandparents celebrate the arrival of baby Hayden
Janet Rosenthal, AVP, Talent Acquisition Manager, and her husband, Jim, are new grandparents. Their first grandchild, Hayden, was born Aug. 20 to their daughter, Jaclyn, and her husband, Dayton. Fortunately, the new parents live nearby in Whitefish Bay so Janet and Jim can easily spend time with their new grandson and help out with some babysitting, too!
“Many of our friends told us there is nothing like being a grandparent. I totally agree. We feel very blessed.” Janet said.
Congratulations, Janet and family!
SERVICE ANNIVERSARIES
Service anniversaries for September 2024
Congratulations to all for your years of excellent service to North Shore Bank!
40 years
- Linda Lassa, Checking Services Team Leader
30 years
- Denise Dionisio, Cash Flow Coordinator
25 years
- Cheri Cicona-Trudell, VP, Treasury Management Sales Manager
20 years
- Dana Scherff, VP, Information Systems
15 years
- David Kane, VP, REO Asset Management
Customer Loyalty Tip of the Week
Follow up with coworkers to let them know the outcome of a service that they needed to send to you for completion.
COMMUNITY CALENDAR OF EVENTS
Discover events and activities in and around your community
- Brown County Home Builders Showcase Ticket Pre-Sale | Tuesday, September 3 to Sunday, September 29 | All Brown County North Shore Bank Offices
- Fire Up Your Taste Buds for North Shore Bank Southside Dining Week | Saturday, September 28 to Saturday, October 5 | Milwaukee’s Southside
- Greendale Oktoberfest | Saturday, September 28 (2 PM) | 5798 Broad St. |Greendale, WI
Shorelines wants to share news about YOU!
Just a reminder that we’re always looking for fun and exciting things to share in Shorelines. Whether it’s a special event at your branch or a shout-out to one of your coworkers, a great trip you went on with family or friends, information about a half-marathon you’re running, or even just a fantastic photo you took over the weekend, we’d love to share it! Please email shorelines@northshorebank.com to have your news included in a future issue.