Mary Rose Balzer

Wauwatosa Branch Manager Mary Rose Balzer recently received two handwritten notes and a handmade gift from customers expressing appreciation for her help and excellent service.

The first note came from the sister of a woman who passed away. The sister thanked Mary Rose “for being so kind and helping her (sister) for the past 20 years!” The sister also acknowledged how Mary Rose had helped her navigate the financial side of this difficult time. 

The other letter stated, “Thank you for helping us when we came into your office. It’s a comfort to know that things are taken care of completely and thoroughly.” 

Well-deserved compliments for Mary Rose!