The Customer Support Center (CSC) teams gathered for their annual Wrap-Up event to celebrate the successes of individuals and team accomplishments in 2023! As always, the focus of the year was on key objectives that support the bank’s strategic objectives.

The Wrap Up event began with an early morning session where CSC leaders presented highlights and accomplishments of their teams. The celebration was followed by a catered luncheon from Champps. As a way to bring the year to a close in a fun way, a slideshow was created to show team successes, fun activities, and of course, North Shore Bank’s centennial celebration. 

A big thank you to the entire CSC department for their efforts during 2023! And a special thank you to Annette Mueller (QA Manager) and Nikki Shelton Moss (Loss Prevention Manager) for creating the slideshow during their personal time.