Tag Archives: Issue 20131017

Whether buying or selling a home, customers thankful for wonderful service

We’d like to highlight two employees this week for their great service.

First, VP and Mortgage Lending Manager Chris Boland received this comment via an online feedback form from some customers who are purchasing a home:

Chris could not have been better. He was very knowledgeable and helpful during the process. Also, he was seemingly available 24/7, including answering calls and emails well after business hours. He is a huge asset for North Shore and the reason we went with you.

And a couple of very grateful customers sent this email to Residential Loan Specialist Jacque Molinaro:

Jacque,

We owe you a huge thank you. We knew things would be challenging when we accepted an unsolicited offer to purchase our home. But we never anticipated the things you’ve helped us through over the past two days.

We are very blessed and appreciate your experience and dedication in getting results.

Thank you very much for making this a reality.

Stay safe…

Of course, we’d like to thank Chris and Jacque for their incredible service too. Thank you, for helping make North Shore Bank a name our clients know they can rely on.