Nancy Holzberger: Ready to retire
Layton Park teller supervisor Nancy Holzberger has no regrets about her retirement tomorrow. “It’s time!” she says. “Enough with working — I’ve been working since I was 15 years old.”

Nancy started working for Layton State Bank in August 2000 and was still there when they merged with North Shore Bank this past December. She takes with her almost 17 years of good memories, and leaves behind colleagues who will ably continue to carry the torch. Read more here.

Retiring Kay Christensen will be missed
Kenosha Main teller Kay Christensen retires tomorrow, after nearly 10 years with the bank. “I’ve worked a long time,” she says. “At my age, I just need more time to do things I want to do.”

Kay started in March 2008 with Bank of Kenosha, working as an administrative assistant for executive management. A few months after North Shore Bank acquired Bank of Kenosha in June 2013, it became apparent that the branch didn’t have a need for additional secretarial support. So she was offered the opportunity to become a teller in January 2014. Read more about how it went.

20th service anniversary: Natalie Canadeo
Deposit services manager and AVP Natalie Canadeo marked 20 years with the bank this month. She talked with Shorelines about the big anniversary.

Who taught her something really important? Her dad, she says: “In times of worry or doubt, he would ask, ‘Did you do your best?’ He would follow that by asking, ‘Was there anything else you could have done differently?’ He had a way of grounding me by asking those simple questions, which I continue to ask myself today.”

Read more from our interview with Natalie!

New Green Bay East branch celebrates opening

Our new Green Bay East branch opened with aplomb a few weeks ago, with a ribbon cutting on March 29 and a grand opening celebration on April 8.

Green Bay Mayor Jim Schmitt, members of the Green Bay Chamber of Commerce, the building contractors, and VIP customers joined North Shore Bank personnel for the ribbon cutting; over 50 people attended in total. President and COO Jay McKenna, district manager Kerri Collins, Mayor Schmitt, and Renae Schlies of the chamber spoke at the ceremony.

The grand opening featured activities and entertainment including a bouncy house, fire safety lessons from the Green Bay Fire Department, and a saving seminar for kids, along with brats and burgers sold by the Preble High School Sting Cancer Club. Attendees also received child ID safety kits. •••

New Hires for April 27
It’s always exciting to add new members to our team. Here are some of the fresh faces at North Shore Bank.

Sussex teller Lauren Carley was born in Maryland but has lived in Pewaukee most of her life; for the past three years, she’s lived in Monches. She tried working as a dispatcher for a trucking company, but says it wasn’t a good fit. Lauren LOVES to cook and is working on a cookbook of her own recipes, for dishes including homemade chili, apple pie, steak sauce, chicken casserole, and some Asian menu items.

Regency teller Mandy Crain is from Racine and also works part time as a sales associate at Rogers & Hollands Jewelers. “I have a bit of a Disney addiction,” she says. “My movie collection is literally Disney movies with a few other random films in the mix; I know a few of the movies practically word for word.” She has a Disney-themed half-sleeve tattoo, too. “I may have a problem,” Mandy says.

Southridge universal banker Samantha Damman is from Milwaukee and previously worked at Tri City National Bank, where she was an assistant manager. She’s also attending MATC part time. Sam has her own Disney fever — in the form of tattoos in honor of her 2-year-old daughter. “Each year until she’s 18, I’m getting her favorite character tattooed on my arm,” she says. “So far I have Stitch (from Lilo & Stitch) and Dory (from Finding Nemo and Finding Dory). This year will be Poppy from Trolls.”

Kristen Gagliano, VP-Compliance, grew up in western Kenosha County on a dairy farm and was an active 4-H member. “I took sewing, beef cattle, and other projects to the fair for many years,” Kristen says. “I still enjoy going back to the fair every year to see friends and family.” Before joining North Shore Bank, she worked at Tri City National Bank, where she managed BSA and compliance.

Sturgeon Bay teller Kimberly Henderlong recently moved back to Wisconsin from Colorado Springs, Colorado, where she worked in real estate. “I was born in Kenosha, and most of my family lives in Sturgeon Bay,” she says. “I moved back here in September because my youngest child graduated from high school and went out of state for his first year of college — therefore, it was time to move closer to my mother and family.” Kimberly says she’s glad to be back after 35 years. “I’m enjoying the beautiful scenery up here!”

Milwaukee Capitol branch manager Erica Hughes is “a proud Milwaukeean, born and raised.” Previously, she was a Sales & Service Manager II with US Bank, and at Guaranty Bank before that, where she was also a branch manager. She has been parasailing and scuba diving in the Pacific Ocean. “Parasailing was cool!” Erica says. “I loved it and would do it again.” Scuba diving, however, was a little less appealing. “Some of my friends chickened out. The water was very cold and choppy. I did see some coral reef and eels, and touched the ocean floor.”

Franklin teller Nour Kalbouneh is from Cudahy, but recently moved to Franklin. She is taking time off from studies at UW-Madison and previously worked as a Starbucks barista. Nour has played violin since she was 9, including performing at weddings, in the mall, at retirement homes, and at outdoor park events, although not for an audience recently. “When I was in third grade, someone came in to our music class and showed us the instruments, and I fell in love with the sound it produced,” she says.

Mortgage loan originator Susan Liedel is from Kentucky and now lives in Racine. She previously worked at PHH Home Loans LLC, and before that spent 20 years with M&I Bank/BMO Harris Bank. Susan has a boat — a 25.5 Donzi Cabin Cruiser — and tends bar at Racine’s Fifth Street Yacht Club the first Thursday of every month. “Being a member means you need to volunteer, so we got our bartender’s licenses,” she says. “I don’t really make specialty drinks — just serve beer, wine, and so forth! So any tips are appreciated.” Here’s a photo of her boat. “It’s the one on the left. It looks big here, but all the others are bigger.”

Milwaukee Capitol personal banker Shayla Marsh previously worked as a group leader for children at Aurora Psychiatric Hospital. She also has prior banking experience from Wells Fargo Home Mortgage and BMO Harris. Shayla says: “I can sing with my mouth closed. It took a lot of practice — I was a kid watching The Ricki Lake Show, and the topic was people who had weird talents. One particular woman held a tune while her mouth was closed the whole time. I was intrigued and I practiced it for a few days — and then all of a sudden I became an expert!”

Kenosha Main teller Alyssa McCord has lived in Kenosha her whole life. She was previously a senior teller at Southern Lakes Credit Union. She describes herself as: “Toes in the sand, nose in a book, head in the clouds.” If she were forced to pick, Alyssa says she’d call A Clockwork Orange by Anthony Burgess her favorite book; she first read it at age 17. “It is a little (a lot) twisted and corrupt and a little scary, but the end result is that negative reinforcement doesn’t help change a person for the better, or get rid of the uglier parts of their personality, and that there are far more consequences for that type of behavioral correction. It spoke to me when I read it, for some reason, and I feel it helped build my empathy,” she says.

Grafton branch manager Christen Meyer is originally from Rhode Island and has lived in Grafton for two years. Previously, she was a branch manager for BMO Harris. Christen was named Mrs. Rhode Island in 2014. “It was an amazing experience!” she says. She participated in many charitable events, helping causes like Toys for Tots and cancer-relief organizations. She recalls visiting Hasbro Children’s Hospital and spending a day with kids in the oncology area. “That was an experience I will never forget! Spending the day talking to the kids and their parents, who were going through things most could not even imagine, really put life into perspective. Their strength and courage was an inspiration.”

Stephen Rewolinski, VP-Business Banking is from Franklin and previously worked as a commercial lender at Associated Bank. Steve says, “I once played 126 holes of golf in one day.” He and his golf partner go out for long days like that every year. They went out on a Monday around June 21, which was the slowest day of the week at the course, during the time with the most daylight hours. “We started at 4:52 a.m. and finished just after 9 p.m. Last year, we only managed 90 holes.”

Talent acquisition manager Janet Rosenthal grew up in Brookfield and lives in Sussex. She was previously a branch manager for SITE Staffing and worked for Manpower for 26 years. “I am one of the crazies who loves winter!” Janet says. “My husband and I are big snowmobilers! We do typically long weekends up north. I believe I’ve put on 180 miles in one day, and I’ve gone 100 mph on a lake — believe me, not for very long. I was racing my husband!” •••

Kudos: Grateful teacher thanks bank
You may recall that North Shore Bank helps provide middle schools in our North Region with financial education through the Banzai program. Earlier this month, we received a thank-you note from an alternative education teacher at Southwest High School in Green Bay. She wrote:

Thank you very much for sponsoring the Banzai materials for my classroom this year. I teach a special education class with a high need for basic credit, financial, and living skill knowledge. I appreciate the opportunity you have given me and my students to experience these life scenarios through this program. I know it will be a beneficial and enjoyable activity for us!

Green Bay area branch manager Sharon Hack received a note from the same teacher after coming to speak with students at Southwest:

I really appreciate your coming to speak with my students yesterday. In addition to the banking information presented, I am going to talk with the students today about what they learned about the two careers you described. Thanks again for sponsoring us! •••

North Shore Shape Up: Gluten-free? Read this
Are you gluten-free? According to Cleveland Clinic Wellness, you should be aware:

Preliminary research suggests people on gluten-free diets may be at increased risk of exposure to arsenic and mercury, toxic metals that can harm your health. In the study, those who reported following a gluten-free diet had much higher levels of arsenic and mercury in their bodies than those who didn’t follow a GF diet.

The item notes that more research is needed, but that these findings are in keeping with other research on rice, the most popular gluten-free grain. So it’s a good idea to vary the grains you eat, and not rely on rice all the time. Try quinoa, gluten-free oats, teff, and millet. •••

Upcoming Events
North Shore Bank’s annual free Community Shredding Day will take place Saturday, May 6, at all of our locations between 9 and 11 a.m. The public is invited to bring sensitive documents for secure shredding. More upcoming events here.

Internal Job Postings •••

• Customer Assistance Rep, CSC, full time, 40 hours/week. Referral bonus: $400. Internal closing date: Ongoing.
• Customer Care Rep, CSC, full time, 40 hours/week. Referral bonus: $400. Internal closing date: Ongoing.

For a complete list of internal job postings and to apply for one, go to nsbcareersforyou.silkroad.com and click on “Internal Openings” at the top. To refer an external person to an opening, go to our intranet page. You can earn cash and prizes for a successful referral!