By Molly Schissler, SVP, Human Resources & Compliance

Seymour Salutes
Here are the October winners of our Seymour Salutes awards:

• Melissa Baccash, Customer Assistance Specialist
• Karina Soto Ochoa, Deposit Operations Rep
• Arlen Tsao, Helpdesk Technician

Rising Stars
Our Rising Stars for October are customer assistance rep Carrie Feiker, Milwaukee Capitol branch manager Erica Hughes, and Bayshore personal banker Rhonda McKinnie. Rising Stars have been with North Shore Bank for less than two years.

A comment for Rhonda: “This past week I have received two customer compliments regarding how pleased they were that you helped them resolve an issue. Both customers walked away with a positive outcome, thanks to you. As you know, one of these situations actually resulted in a scheduled investment appointment that you made for the customer. Thank you for being a great leader at our branch!

All of our winners will receive Seymour Salutes points today.

Remember: If you know of a colleague who exemplifies our SOAR Together principles, please take time to recognize them with an e-card on our Seymour Salutes (Point Recognition) site. They could then also be selected as a monthly Seymour Salutes winner by the SOAR Together committee. We love reading the great things you are saying about your co-workers; thank you for taking time to recognize them for their achievements.