2018 was a great year for Crime Busters! Thank you for being alert and helping our customers avoid becoming victims.

Here are a few helpful hints going forward:

• Knowing your customers and their normal transaction activities will help you detect unusual activity that might be related to a scam.
• Take that extra minute to review transaction and account history.
• Ask the customer questions to better understand the situation.
• Help educate our customers about the various types of scams occurring.
• Let Security know when you’ve been a Crime Buster — we want to recognize and reward you!

Keep up the good work in 2019 — you are all doing a great job! —Emily Glapinski, Loss Prevention Associate

2018 Crime Busters

Metro North, Metro South, and South regions: Ryan Alfaro, Erik Bankhead, Guadalupe Barbosa, Maria Baumer, Mary Benz, Sandy Blackburn, Tracee Born, Lisa Brooks, Maria Castro, Cal Cicona, Jayme Clarey, Jessica Dalba, Tiffany Duck, Audrey Elliott, Mark Fairfield, Allison Gabois, Lisa Gagliardi, Raymundo Guardiola, Shamika Harris, Merry Justin, Karen Katarow, Tawanda Kelly, Valerie Kochanski, April Kress, Tianna Lee, Karla Lozano, Shannan Mahloch, Kayleigh Marshall, Alfredo Martin, Lynne Marus, Carmen Maurer, Maria Meija-Gatica, Jaclyn Miller, Karin Nohelty, Deb Oatsvall, Linda Olhsen, Rosanne Pulvermacher, Danielle Ritz, Claudia Romo-Verdin, Josh Sales, Patience Scribner, Senka Shkreli, Ashley Singstock, Karina Soto, Marge Stai, Amy Sweet, Kerrilyn Velazquez, and Diana Villanueva.

Northeast region: Kim Balser, Sharon Hack, Karen Jach, Dawn Jelen, Leigha Johnston, Phil Koebe, Becky Kolstad, DeDe Krause, Tara Neuville, Tiffany Pennington, Katie Presser, Will Roberts, Hali Thompson, Olivia Vechart, and Kathleen Veu.

Detectives of the Year

Metro North: Danielle Ritz
Metro South: Ray Guardiola
South: Erik Bankhead
Northeast: Tiffany Pennington

Crime Buster Branch of the Year: Green Bay West

Green Bay West earns this honor because the branch had eight saves in fiscal year 2018, the most of all the branches. The team there stopped $80,840.34 in losses — awesome! Great work, everyone.