Tag Archives: Issue 20190321

SOAR Together Tributes:
February 2019

By Molly Schissler, SVP, Human Resources & Compliance

Seymour Salutes
Here are the February winners of our Seymour Salutes awards:

  • John Goman, Dealer Relations/Consumer Training Manager
  • Erica Kuik, Deposit Operations Specialist

Some grateful words for John: “Thank you so much for helping me with that loan customer this morning! He came in very frustrated, but left happy because we were able to help him with his situation. Thanks again!”

Rising Stars
Our Rising Stars for February are senior mortgage servicing specialist Evelyn Vasquez and customer assistance rep Megan Wick. Rising Stars have been with North Shore Bank for less than two years.

For Evelyn: “Thank you so much for going above and beyond after you discovered a lockbox issue. Your timely reporting of the issue enabled us to initiate an investigation into the matter and to prevent any accidental delinquency reporting.”

Congratulations to our February winners! All of our winners have received Seymour Salutes points. We’re very pleased to recognize the fantastic efforts of our remarkable employees!

Remember: If you know of a colleague who exemplifies our SOAR Together principles, please take time to recognize them with an e-card on our Seymour Salutes (Point Recognition) site. They could then also be selected as a monthly Seymour Salutes winner by the SOAR Together committee. We love reading the great things you are saying about your co-workers; thank you for taking time to recognize them for their achievements.