Tag Archives: Issue 20191205

Call center footprint expands to include 3 positions at Northland

Here’s some cool news for our North region: Our call center job opportunities will expand early next year at our Appleton Northland office.

Currently, the Northland branch’s back room holds several employees, including video tellers. Over the next few weeks, that space will be reconfigured to add three call center employees as well.

For employees in the Appleton and Green Bay areas, this expansion means you can pursue your interest in a call center position without having to relocate to our Corporate office.

From a business continuity perspective, the bank will benefit from having a less centralized call center workforce in the event of dangerous weather or another emergency. Further, Green Bay and Appleton are home to several existing call centers, and we’ll now be able to tap into that employment market.

“Having multiple call center locations is really great news for us, from a staffing standpoint and for current employees who’ve been interested in these positions,” said vice president deposit operations Jude Lengell. “It’s exciting to have the technology that lets our call center agents work from multiple locations, because it means more opportunity for our employees and delivering on our promise to build more strong relationships with our customers throughout the state.”

To apply for one of the new call center positions, simply go through the normal internal application process. If you have questions, check with your manager.