By Molly Schissler, SVP, Human Resources & Compliance

Seymour Salutes
Here are the January winners of our Seymour Salutes awards:

• Mila Larson, Deposit Operations Representative
• Melissa Sanchez, Senior Customer Assistance Representative
• Marna Thilleman, Process Analyst
• Megan Wick, Senior Customer Assistance Representative

Melissa received this nice note: “Congratulations on an outstanding compliment from one of your customers. He wanted me to know what a wonderful job you did. He had a lot of things going on, and he said you walked him through everything and explained what happened. He also said you were polite, respectful, helpful, and knowledgeable. He truly appreciated everything you did. He also said our staff is wonderful! Way to go, Melissa! I truly appreciate you too!”

Rising Stars
Our Rising Star for January is MLK Drive branch manager Angela Byrd. Rising Stars have been with North Shore Bank for less than two years.

Angela received this compliment: “Thank you for always having a smile on your face. You are always delivering good internal customer service, are a team player at peer meetings, and genuinely care about your team and customers. In the short time you have been at NSB, it has been fun seeing you grow, and your confidence is growing too!”

Congratulations to our winners! All of our winners have received Seymour Salutes points. We’re very pleased to recognize the fantastic efforts of our remarkable employees!

Remember: If you know of a colleague who exemplifies our SOAR Together principles, please take time to recognize them with an e-card on our Seymour Salutes (Point Recognition) site. They could then also be selected as a monthly Seymour Salutes winner by the SOAR Together committee. We love reading the great things you are saying about your co-workers; thank you for taking time to recognize them for their achievements.