By Molly Schissler, SVP, Human Resources & Compliance

Seymour Salutes
Here are the March winners of our Seymour Salutes awards:

• Kristin Hoch, Deposit Operations Supervisor
• Mila Larson, Deposit Operations Representative

Kristin received this compliment: “Thank you for your innovative idea to help with decedent payouts. You thought of a skillful way to utilize Cleartouch to resolve a customer issue. Thank you for opening the case with Fiserv and for documenting the technical aspects, which we can now apply to our procedures. The end result will be accurate, timely disbursements with less maintenance for year-end reporting. Well done!”

And Mila got three nice comments! “You really know how to SOAR! This from a customer: ‘Thank you for your kind service and extra personal attention to research and email my sister’s statements to me.’ SOARing comes naturally to you, Mila, because that is who YOU are! Thank you so much.”

“Thank you for being such a great co-worker and friend and showing me all your tech-savvy ways! You are amazing!”

“Thank you so much for helping me with scanning decedent pending files! This helped me more than you know, Mila.”

Rising Stars
Our Rising Star for March is marketing product manager Eric Brooks. Rising Stars have been with North Shore Bank for less than two years.

Eric received this note: “Thanks so much for the Excel training. We appreciate the generous use of your time. Great PowerPoint, explanations, and hands-on training. Many of us learned a lot! If you offer an encore presentation, let us know. You may have a few more takers who are interested.”

Congratulations to our winners! All of our winners have received Seymour Salutes points. We’re very pleased to recognize the fantastic efforts of our remarkable employees!

Remember: If you know of a colleague who exemplifies our SOAR Together principles, please take time to recognize them with an e-card on our Seymour Salutes (Point Recognition) site. They could then also be selected as a monthly Seymour Salutes winner by the SOAR Together committee. We love reading the great things you are saying about your co-workers; thank you for taking time to recognize them for their achievements.