By Molly Schissler, SVP, Human Resources & Compliance

Seymour Salutes
Here are the July and August winners of our Seymour Salutes awards:

• Erik Bankhead, Personal Banker, Burlington
• Lisa Gagliardi, Teller Supervisor, Westgate
• Kelly Labonte, Electronic Banking Specialist
• Amy Schoen, Consumer Credit Analyst Team Leader

Kelly received a nice compliment: “Wow, you have been an incredible help to the call center! You jump right in when you see a need without hesitating. This is an outstanding display of ‘Together, Achieving More’ and teamwork! We appreciate all that you do juggling two different jobs. Amazing! Your assistance with our customers is truly remarkable. Thank you so much!”

Rising Stars
Our Rising Star for July is senior customer assistance representative Megan Wick, and our Rising Star for August is senior customer assistance representative Danny Slattery. Rising Stars have been with North Shore Bank for less than two years.

Danny received this note: “I just wanted to shout-out how amazing your customer service is in the call center. I have spoken to you on numerous occasions and every time is a pleasure. You have a great tone and compassion for customer care and are always eager to help.”

Congratulations to our winners! All of our winners have received Seymour Salutes points. We’re very pleased to recognize the fantastic efforts of our remarkable employees!

Remember: If you know of a colleague who exemplifies our SOAR Together principles, please take time to recognize them with an e-card on our Seymour Salutes (Point Recognition) site. They could then also be selected as a monthly Seymour Salutes winner by the SOAR Together committee. We love reading the great things you are saying about your co-workers; thank you for taking time to recognize them for their achievements.