SVP consumer credit sales Mike Kellman got a great message from a customer who was quite pleased about his experience at our Brookfield Square branch:

I just wanted to send a short note regarding your team at the Bluemound Road branch. I had the pleasure to work with both Mariella Zarb and Maria Baumer for my HELOC, and both were excellent. They were very professional, very organized, and very friendly. Said another way, I think you have some really great ambassadors for your bank in both Mariella and Maria.

In a world where most emails contain bad news and complaints, I wanted to take the time to send one with some positive feedback.

Some truly terrific input. Keep it up, everyone!