Tag Archives: Issue 20210715

Bank’s reputation brings in clients

Andrew, Cristina, and Carl from Coldwell Banker.

New customers Cristina and Andrew recently thanked mortgage loan originator Claudio Lanza after closing on a lot in Fox Point, where they plan to build. “They recently moved from Illinois and will be building a house with us soon,” Claudio said. “They picked North Shore Bank because of our reputation.”

And employees at our Sussex branch and in Investment Services recently received these kind words:

I wanted to drop a comment on the service I have been receiving at the Sussex location. I came to NSB after a merger at my previous bank (that I had a long-standing relationship with). The service I have received from branch manager Mark Fairfield, teller Megan Butler, and every other staff member has been nothing short of amazing. Mark sensed my fear of switching banks and took the reins, and made me feel great about my decision to join NSB. I’m especially thankful to him for suggesting North Shore Investment Services and connecting me with Dennis White. In fact, I have been so happy with all of the services in just these past few weeks, that my partner will be bringing his investment and banking needs to the Sussex branch as well. I feel like I’ve found my new “banking home” and truly look forward to using many the service NSB offers.

What a compliment! Keep up the great work, everyone.