This month, the Milwaukee Business Journal named VP compliance manager Kristen Gagliano one of its “People to Know in Banking & Finance.” The publication ran a short interview with Kristen, which you can find on the web or read here as a PDF.

“I was pleasantly surprised to be recognized,” Kristen said. “There are many times that Compliance is seen as ‘the department of no,’ so it is nice to be recognized for ways that we benefit the bank. I work to understand what an implementation team wants to do, and then work collaboratively to deliver that concept within the rules. North Shore Bank builds strong relationships with our customers by being transparent about our products and services. That strategy has helped us be a great bank and the best resource for our customers’ financial needs.”