A customer who submitted a feedback card described New Berlin branch manager Sara Swosinski as “VERY helpful and very professional.” The note added: “All needs are being met. Great staff!”

“We have been working with Robin Callis at your Burlington branch for years,” another customer wrote on a card. “She is also so helpful and pleasant.”

“It was a no-hassle, enjoyable loan experience!” wrote this customer, who was making a monthly payment.

And a customer called us an “awesome bank to work with.” He added: “It truly was a pleasure.”