Door County realtors recognize DeMain with award
Amy (left) receiving her award from the DCBR.
This week, the Door County Board of Realtors named mortgage loan officer Amy DeMain as Affiliate of the Year.
“Amy has been an active member of the DCBR since joining the mortgage team,” consumer lending manager VP Chris Boland said. “She has developed long-lasting relationships and is known as a reliable go-to source in Door County. This award is well deserved and highlights her dedication to helping others, given how busy she was producing loans last year.” She is just the latest North Shore Bank MLO to be recognized by a local organization in recent months. Congratulations, Amy! •••
Impressed Northside client sends flowers, business
The client didn’t include his name with the flowers, but an inside joke on the card let the team know exactly who’d sent them.
Northside recently received flowers from a customer — as well as a lot more of his business. Here’s the story:
The customer had an account at the branch, but North Shore Bank was not his primary financial institution. Then branch manager Lisa Brooks talked to him on the phone for a loan review and got him approved for a home equity line of credit.
“That led to him visiting us and realizing how much he loved our branch,” she said. “He has since brought his entire relationship to North Shore from his old bank, and loves that he can come in and joke with the staff and feel like himself, and trusts each of us.”
When the giant bouquet arrived at the branch with an inside joke on the accompanying card, the Northside team knew exactly who’d sent it.
“Having this man expand his relationship with us, based off a loan review, because he saw the value of what he got at our office versus what he was not getting at his other bank — it just reminds us why we do what we do every day when we open our front doors,” Lisa said. Here’s to more relationships like this blooming! •••
Customer shares thanks for years of excellent service
A customer recently shared her feedback with the bank, rating our service “excellent” across the board. She wrote:
When I tried to use my debit card to buy something, I couldn’t, and I am glad that you guys were on top of it. I have been hacked a few times and you were on top of that too. It is one of the things I like about the bank. Thank you for taking care of my account.
The customer also noted that she has banked with us since she was 16. We’re obviously doing something right. •••
Girl Scouts drop off gift bags
Shannon and daughter Izzy (at left) along with fellow scout Jenna and her mom at the Milwaukee Rescue Mission.
After helping a local Girl Scouts troop put together gift bags for the Milwaukee Rescue Mission, Shorewood area branch manager AVP Shannon Weber and a small group dropped off the 15 bags last week.
“While we were there, the staff was so kind about taking time to answers questions the girls had about their organization and how they help those in need,” Shannon said. “I felt it was so important for the little ones to be there, as it was another opportunity to help them learn how we can help others.” She expressed her thanks again to the bank for helping make the opportunity happen. •••
New shirts a hit with employees
Facilities and services manager VP Tim Dotson, mail services supervisor Colleen Moore, facilities and purchasing specialist Noah Rhodes, and building engineer Jeff Dolezal.
North Shore Bank employees showed off their new shirts from Forbes during a casual day last Friday. Looking smart! •••
With mindfulness, we can make our world better
Mindfulness can become so much more when practiced by enough people over a long period of time — the positive habits it creates lead to tangible actions that transform society for the better.
Try this meditation for one minute every day, or longer if you want to:
I PRACTICE CALM and mindfulness to support the people around me. We all seek balance; we all want to live with purpose.
How did this meditation go for you? Share your experience at shorelines@northshorebank.com and you’ll be entered to win a copy of A Mindful Day: 365 Ways to Live Life With Peace, Clarity, and an Open Heart, by David Dillard-Wright.
If you’d like a daily email reminder to practice one minute of mindfulness, email us with the subject “Mindfulness reminder.” •••
Service Anniversaries for January 2022
The following employees celebrate a milestone anniversary with North Shore Bank this month.
15 years
Ted Green, Investment Consultant
5 years
Jeff Dolezal, Building Engineer
Mariella Zarb, Assistant Branch Manager, Brookfield Square
Leave a comment to congratulate them!
New Hires for January 13
It’s always exciting to add new members to our team. Here are some of the fresh faces at North Shore Bank.
Green Bay West teller Briti Kraft is from Wausau and previously worked as a teller at BMO Harris Bank. She is a sophomore at UW-Green Bay majoring in finance. “I enjoy spending time with my friends and family and the outdoors,” she says. “My favorite activities include camping and boating.” •••
Traveling tellers wanted!
The bank is looking for Traveling Tellers to cover our Milwaukee metro area branches. If you know someone who’d be a good fit, please direct them to the “Job Opportunities” listings on our website. •••
Burlington auction online again
While the Burlington Area Chamber of Commerce has unfortunately once again had to cancel its popular annual awards night due to COVID-19, you can still take part in its online auction fundraiser, which opened Tuesday and runs through 10 p.m. next Thursday, January 20. Everyone is invited to participate and bid on great items and experiences from Burlington-area merchants. More info here. •••