Cravillion didn’t expect to find her calling 35 years ago
When VP branch operations manager Tricia Cravillion applied for a teller position at North Shore Bank in 1987, she was working at a factory and just looking for a change of pace. She didn’t really expect to start a lifelong career. But 35 years later, she reflects on how many titles she’s held here.

“Honestly, I joke that from the branch perspective, I have held all of them, with the exception of teller supervisor and assistant branch manager,” she says. She’s also been a mortgage loan officer, mortgage process and closing specialist, “dabbled” in business banking, and been a district manager. “I was also an assistant to the district manager — yes, we had those at one point.” Read more about Tricia now!

Send in back-to-school photos!

It’s that time of year again: Show off your back-to-school pics from the special students in your life — kids, grandkids, and adults too! Send your photos to shorelines@northshorebank.com or text them to 608-318-3348. Include your name and the name of each kid in the picture, as well as what grade or year they’re heading into. We’ll run the photos later this month. •••

Get free flu shots for you and your whole family
Register now! The bank is once again offering a free on-site flu shot clinic at Corporate, on Wednesday, September 21, from 3 to 5 p.m.

You, your spouse, and your kids age 6 and up can get your free flu shots when you register here. Choose one of these options:

• If you have United Healthcare insurance through North Shore Bank, enter your UMR ID card number when registering.
• If you have other health coverage and know it covers flu shots 100 percent, enter the insurance name and ID number when registering.
• No insurance coverage? Select “I do not have private insurance” when registering.

If you can’t attend the on-site clinic, go to a participating Walgreens, Aurora Health Center, or your own physician and use your UMR ID or other insurance ID cards. If you don’t have insurance, pay for your flu shot and submit the receipt to Cindy Lohrey for reimbursement.

Please note that this is for the standard flu shot — not the COVID-19 vaccine.

When you register, make sure to fill in all required (*) personal and insurance information. If you need a thimerosal-free flu shot, select this option in the drop-down menu and notify the nurse at your appointment as well. Please arrive slightly before your scheduled appointment. Walk-ins will not be accepted at the clinic.

Questions? Ask HR rep Morgan Stark. See you soon! •••

Ever forget to send in something for Shorelines?
Don’t miss out on being part of North Shore Bank’s leading employee newsletter! Enter your email address below for a weekly reminder to submit content for Shorelines.

After you submit your email address, you’ll get a reminder every Monday morning about the 5 p.m. deadline for submissions to Thursday’s newsletter. •••

Bridget Sobocinski takes helm at Grafton
Bridget Sobocinski is the new branch manager at Grafton. She was previously an assistant branch manager with Tri City National Bank, before moving back to Ozaukee County from Milwaukee after getting married. She also has a strong background in retail management.

“I love that I get to manage a branch in my home county!” she says. “I love motivating a team to work together and achieve our goals. Empowering and equipping others to be their best is what I am passionate about.”

When she isn’t doing that, Bridget likes to bike, hike, enjoy game night with my husband and other family and friends, read, and volunteer.

“There is a local organization that serves people in crisis or going through seasons-of-life changes who would like weekly support, and I am one of the volunteer caregivers,” she says. “I love being a part of stabilizing forces in the community. So of course I’m also super excited to be part of the North Shore Bank team!” •••

Acosta, Hughes, Germantown get high marks

Residential closing team lead Marta Acosta has been helping one of our partners at Neighborworks Green Bay get approved for a grant, and they had some terrific things to say about her:

I truly appreciate how responsive and communicative you have been through this loan process for our borrower! I can’t tell you what a struggle it has been lately to get documents from lenders or even have them email me back. You are great to work with, and I thank you!

“I could not agree more with their statement!” says lending QC and residential processing/closing manager AVP Jamie Sperk. “Marta is amazing, and always goes above and beyond — not only with our borrowers, but with our external partners too.”

And a retail customer recently left this very appreciative Google review for the Germantown branch:

I was so surprised and delighted by Erica Hughes, Tarvinder Kaur, and the other employees who were so kind and helpful with their service to me and my Accounts. I finally feel I am home as far as banking goes. This staff is a Super Bowl–winning team of kindness, care, and respect toward anyone who walks through that front door. Hands down, this is and should be everyone who wants such beautiful and smart folks taking care of their banking needs — our go-to place. They sincerely were so kind, I didn’t want to leave. This is my new official branch, and I will come back every time.

We also received the feedback card above, which reads: “North Shore Bank is excellent to do business with.” That’s how we do it! •••

When things are hard, remember that you are unique

At times, each of us feels like we can’t keep going. And yet we do go on. Our perseverance is a testament to our unique individual natures — and that uniqueness makes each life valuable beyond measure.

Try this meditation for one minute today, or longer if you wish:

TAKE A FEW MOMENTS to treasure your unique nature. No one else has walked the path you’ve walked.

How did this meditation go for you? Share your experience with your fellow North Shore Bank employees at shorelines@northshorebank.com and you’ll be entered to win a copy of Mindfulness in Plain English, by Bhante Gunaratana.

If you’d like a daily email reminder to practice one minute of mindfulness, email us with the subject “Mindfulness reminder.” •••

See impact of student loan forgiveness with calculator
Student loan forgiveness is in the news — but what does it mean for your customers? We can help them figure it out with our new student loan forgiveness calculator.

This free tool is available here. To use it, you just need your tax return information from 2021 or 2020. Anyone whose loans were taken out before July 2022 may qualify if they meet the existing criteria. The page also includes lots of great information about student loan forgiveness and what’s happening with it. •••

Union Grove hosts Super Saturday
What’s going on with you? If you or someone in your family has a special event — a concert, show, sporting or charity event, or another important moment — send the details to shorelines@northshorebank.com. We’ll include information about select events to let your colleagues know about all the cool stuff happening with the North Shore Bank team.

Looking for more to do? Here are suggestions from the bank’s event calendar:

September is Library Card Sign-Up Month — and if you stop in at North Shore Bank’s Germantown branch and show us your library card, you’ll get a free bookmark! More info here.

Super Saturday in Union Grove takes place this Saturday, September 10, on Main Street. The event brings together local and small businesses, community partners, and civic organizations for a unique community event that offers something for everyone. More info here.

Bayshore Fashion Fest MKE will be Saturday, September 10, in Glendale. The event will showcase local designers, boutiques, artists, and more with fashion shows, a children’s design area, food trucks, and a variety of local vendors. More info here.

Wagfest takes place Saturday, September 10, at Mitchell Park in Brookfield. The daylong festival includes food, music, shopping, several different raffles — and of course, activities for dogs. Additionally, Wagfest will feature lure courses, the Zoomie Zone, Pawcasso Studio, photo booth, and the always popular Puptini Bar. More info here.

The third annual Shorewood Feast takes place Saturday, September 10. The daylong street festival will culminate with a family-style harvest dinner in the middle of Oakland Avenue. Members of the public can learn more about and sign up for a chance to win $500 in gift cards for local restaurants at shorewoodwi.com. More info here.

And Southside Dining Week, presented by North Shore Bank, returns Saturday, September 17, through Saturday, September 24. This celebration of Southside Milwaukee’s international cuisine offers the chance to enjoy a signature dish at each participating restaurant for under $15. North Shore Bank customers will also receive a $5 statement credit when they spend $15 or more with their North Shore Bank Debit Mastercard® at participating restaurants! (Restrictions may apply.) Members of the public can enter a giveaway to win $100 in gift cards for participating restaurants at southsidediningweek.com. More info here. •••