2022 was another great year — bankwide, we broke $1 million in saves! Thank you for being alert and helping our customers to not become victims. Keep up the good work in 2023 — you are all doing a great job!

Congratulations to all of our 2022 Peggy Theisen CrimeBusters:

Helpful Hints
• Knowing your customers and their normal transaction activities will help you notice unusual activity that might be related to a scam.
• Take that extra minute to review transaction and account history.
• Ask the customer questions to better understand the situation.
• Educate yourself on current scams so you can teach customers how to avoid being a victim. Visit consumer.ftc.gov.
• Let Security know when you have a CrimeBuster moment — we want to recognize and reward you!

Metro North: Nathan Cardosi, Ray Guardiola, Anne Kagerah, Rhonda McKinnie, Rosanne Pulvermacher, Breanna Rooney, and Nazirah Tate

Metro South: Kim Balser, Maria Castro, Erika Garcia, Jacquetta Garner, Melissa Grode, Megan Gross, Jorge Guel, Ryan Halloran, Tyreese Hernandez, Ava Howland, Chris Moyses, Zoran Saric, Peg Siebauer, Mike Williams, and Mariella Zarb

North: Emily Johnson, Leigha Johnston, Lacee Kalepp, DeDe Krause, and Pavel Petkov

South: Julie Goebel, Bryanna Stagg, and Rodney Whiteside

Our 2022 Detectives of the Year are…

Metro North: Rosanne Pulvermacher, Teller Supervisor, Brookfield Capitol
Metro South: Jacquetta Garner, Teller Supervisor, Milwaukee Capitol
North: DeDe Krause, Traveling Universal Banker
South: Julie Goebel, Branch Manager, Westgate

And the 2022 CrimeBuster Branch of the Year is … Milwaukee Capitol! —Nikki Shelton-Moss, Loss Prevention Manager

Started by former security officer Peggy Theisen in 2013, the CrimeBuster Awards recognize bank employees who identify security risks and take action to protect North Shore Bank and our customers.