Tag Archives: Teladoc

From HR: For virtual healthcare, virtually anywhere, try Teladoc

Shorelines Editor

By Cindy Lohrey, AVP, Payroll Manager

Imagine you are on your dream vacation in Punta Cana. You’ve planned this trip so carefully — everything from the flights and the hotel to the restaurants and attractions. What you probably didn’t plan on was getting there and waking up one morning with that achy feeling that is a harbinger of a bad cold. You’re far from home and your personal physician. You’re also miserable, and you had planned to spend the day at Bavaro Beach.

Well, don’t worry. We’ve got you covered.

Through our UMR health plan, we offer Teladoc — quality 24/7 medical care by phone, video, or mobile app. You have access to board-certified physicians in a matter of minutes. These physicians will speak with you over the phone or by video on your smartphone or laptop.

Recently, Jude Lengell, VP, customer support, used Teladoc when she was under the weather and unable to get in to see her physician. Here’s what Jude had to say about her experience:

“I went online and registered (which was extremely easy and fast). I next filled out an online form which asked for my symptoms. I received a call back within five minutes. The doctor introduced himself and began asking me questions about my symptoms — how long, past history with similar symptoms, if I have allergies, etc. It was the normal type of questions. After around 10-15 minutes of questions and him writing stuff down, he said he would recommend an antibiotic and also provided other ways to lessen the discomfort, etc. Again, things I have been told before due to having a history of sinus infections and strep throat. The doctor sent the prescription to my pharmacy. I went to pick it up across the street and was able to begin treatment that fast.

“The experience was great. It was fast, and the cost was only $45. The doctor was professional, didn’t appear to be rushed, and was able to get me the antibiotic I needed efficiently. I would definitely use this service again.”

Teledoc can prescribe treatment for a wide range of cases and conditions:

  • General medical
  • Dermatology
  • Behavioral health
  • Cold and flu
  • Skin infection
  • Stress/anxiety
  • Bronchitis
  • Acne
  • Depression
  • Allergies
  • Skin rash
  • Addiction
  • Pink eye
  • Abrasions
  • Domestic abuse
  • Urinary tract infection
  • Moles or warts
  • Grief counseling

The average physician response time is 10 minutes, and they have a 95% member satisfaction rating.

You and your dependents can use Teladoc if you are on our health plan. You simply register online, complete a medical history, and you are ready to use the service. The cost per consultation is an incredibly low $45. Here are several ways to access Teladoc:

Now – grab your beach bag, sunglasses, and suntan lotion, and head to Bavaro Beach. It’s time to relax!