Susan Liedel, Mortgage Loan Originator, Kelly Elliott, Lead Teller, and Lexie Lawler, Associate Banker, received flowers from a grateful customer. The three helped the customer avoid being scammed.

Three staff members at the Northside branch in Racine received flowers as a huge token of gratitude for help with a scam situation.

A customer came into the bank, attempting to take out a large sum of money. By asking some questions and working together, Lead Teller Kelly Elliott, Associate Banker Lexie Lawler, and Mortgage Loan Originator Susan Liedel realized a scammer was on the phone, trying to swindle our client.

The three worked together to protect the customer’s money, got new accounts set up, and reassured our customer that everything was going to be OK.

The customer had flowers delivered to the branch for all involved with deep appreciation for their help.

Lisa Young, Branch Manager/AVP, thanks her team for their outstanding work.

“I am incredibly proud of my staff always taking the time to not only know our clients, but protect them. This is just another example of the awesome teamwork my staff consistently exhibits on a daily basis,” Young said.

Great job, Kelly, Lexie, and Susan!