By Nikki Shelton-Moss, Loss Prevention Manager
2021 was a great year for our Crime Busters. Bankwide, we beat last year by $525,000! Thank you for being alert and helping keep our customers from becoming victims. Keep up the good work in 2022 — you are all doing a great job!
Helpful Hints
• Knowing your customers and their normal transaction activities will help you notice unusual activity that might be related to a scam.
• Take that extra minute to review transaction and account history.
• Ask the customer questions to better understand the situation.
• Educate yourself on current scams so you can teach customers how to avoid being a victim. Visit consumer.ftc.gov.
• Let Security know when you have a Crime Buster moment — we want to recognize and reward you!
Congratulations to all of our 2021 Crime Busters:
Metro North: Megan Butler, Lisa Gerwitz, Shamika Harris, Takiesha Haynes, David Holada, Farrah Mason, and Rosanne Pulvermacher
Metro South: Guadalupe Barbosa, Jessica Dalba, Samantha Damman, Jacquetta Garner, Jaime Kraus, Chris Moyses, Zoran Saric, and Peg Siebauer
North: Karen Jach, Emmeline Knight-Guzman, Kelly Kading, Phil Koebe, Mel Langrick, Diane Leiterman, Katie Longsine, Deb Price, Sheresa Schroeder, Hali Thompson, Kari Tuyls, and Ashley White
South: Elise Chase, Jayme Clarey, Danielle Hansen, Erma Schneider, Annette Stephens-Dixon, Joan Watson, and Kathleen White
Our 2021 Detectives of the Year are…
Metro North: David Holada, Teller Supervisor, Shorewood
Metro South: Jacquetta Garner, Teller Supervisor, Milwaukee Capital
North: Mel Langrick, Universal Banker, Sturgeon Bay
South: Kathleen White, Branch Manager, Cudahy
And the 2021 Crime Buster Branch of the Year is … Pulaski!
Introducing the Peggy Theisen Crime Buster Award
We are proud to present the newly named Peggy Theisen Crime Buster Award in honor of our beloved security team member, who died in April. Peggy’s dedication to her customers and fellow Crime Busters touched us all.
The Peggy Theisen Crime Buster Award recognizes the North Shore Bank employee who exemplifies her spirit by protecting our customers and their financial wellness. Peggy started the Crime Buster Award program in 2013 to recognize branch employees who identified security risks and took action to protect our customers and the bank.
Please look forward to being part of the Peggy Theisen Crime Buster Award program over the next year by taking the necessary steps to protect our customers, the bank, and ultimately the communities we work and live in.
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Congratulations to each of the winners for the Crime Busters Awards. Your diligence and awareness have helped save customers and NSB so much! Thank you
What a great way to honor and remember Peggy.
I love it!
I just love that the Crimebuster Award is named after Peggy! What a great way to honor her.
I’m so happy North Shore is honoring our dear friend Peggy in this way. She will always be synonymous with our Security department and bustin’ crime! Congrats to everyone who earned an award this year.
What a wonderful legacy to leave North Shore Bank Peggy, we love and miss you forever.
Peggy was with me through all nine of the bank robberies I was in. She gave me the strength to continue working at the bank . Thanks Peggy ! Hugs and more Hugs.